Customer reviews from xerox.com
Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Average customer rating
4.1
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
29
4 Stars
4
3 Stars
7
2 Stars
0
1 Star
6
Customer Reviews for Xerox - Wireless Black & White All-in-One Laser Printer - Blue/White
Customer Rating
1
DO NOT BUY
on November 5, 2025
Posted by: Hospital IT
Do not buy this printer! They have numerous build flaws that lead to jams, grinding, cracking and complete failure. It seems they immediately die once the warranty expires. What a scam!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox B235 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
5
Troublefree Printer
on October 10, 2024
Posted by: Snowline
from Anchorage, AK
Dependable, economical printer meets all of my needs at home.
Written by a customer while visiting xerox.com
Customer Rating
3
Great features
on February 2, 2025
Posted by: Sue54
from Dardanelle, AR
[This review was collected as part of a promotion.] I bought my first Xerox 2 weeks ago for my office. The printed pages are excellent. I am having a bit of difficulty with the number of pages per minute and that is somewhat disappointing. The printer will print 2 or 3 pages then pause for 10 or 15 seconds and that is time consuming when most of my print jobs are over 20 pages.
Response from xerox.comBy Xerox Customer Support, February 10, 2025
I apologize that you are experiencing problems with your Xerox B235 device. This may be a potential print driver issue. Can we recommend you check out this article from our Support pages: Smart Start Driver Installation:
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://www.support.xerox.com/en-us/article/KB0326512
https://www.support.xerox.com/en-us/product/xerox-b235-multifunction-printer/content/143617
If you need further assistance, we would be happy to help. Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Prints clearly and quick for a home printer
on January 14, 2026
Posted by: Debbi
from Minneapolis, MN
[This review was collected as part of a promotion.] Bought this 3 years ago and just replaced the ink cartridge.
Written by a customer while visiting xerox.com
Customer Rating
4
Great Features
on January 22, 2026
Posted by: Scott B
from Utah
This printer has worked well. Had only a month or so. It is noisy feeding paper from the storage tray when printing a document which is a little disappointing, but otherwise has preformed well. Toner cartridges are expensive.
Written by a customer while visiting xerox.com
Customer Rating
5
Works as advertised
on December 17, 2023
Posted by: Ralphdh
from Basalt, Colorado
The price was good, it was easy to install, there is great online support, software easy to get and install
Written by a customer while visiting xerox.com
Customer Rating
3
works ok, but very noisy
on February 18, 2026
Posted by: aoko
works good, except it is exceptionally noisy every time it prints a page.
Written by a customer while visiting xerox.com
Customer Rating
1
Sav xerox inexistant
on July 15, 2022
Posted by: Sébastien
from France
J'ai acheté ce modèle il y a quelques semaines, j'ai appelé le Sav xerox à plusieurs reprises, mais impossible d'avoir un renseignement précis pour me dépanner, nul
Response from xerox.comBy Xerox Customer Support, July 21, 2022
I apologize that you are experiencing problems with your B235 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device.
https://youtube.com/playlist?list=PLDrIHH8CnE15YFUVUBkum7Q8hdB1JC_B2
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
https://youtube.com/playlist?list=PLDrIHH8CnE15YFUVUBkum7Q8hdB1JC_B2
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com