Customer reviews from Staples
Staples - Staples Thermal & Cold Laminator, 9" Width, /Gray (5738801/5738802) - White
Average customer rating
4.5
(347 Reviews)
Rating breakdown 347 reviews
5 Stars
258
4 Stars
48
3 Stars
12
2 Stars
6
1 Star
23
Customer Reviews for Staples - Staples Thermal & Cold Laminator, 9" Width, /Gray (5738801/5738802) - White
Posted by: jetfreek61
Verified Purchase:Yes
I bought this to laminate a lot of cards and some 8x11 stuff and it works great so simple to use and it works like a charm so glad I bought it and I didn't have to spend big money for one.
Written by a customer while visiting Staples
Posted by: Tired Elite 25 Yr Customer
Verified Purchase:Yes
I was so excited to use the laminator - brand new took it out of the box plugged it in and after about 10 minutes I realized nothing working? No power light - no heat? How can this be? sigh Thankfully they are sending me a replacement but seriously how can something never used be already broken?
Written by a customer while visiting Staples
Posted by: A.C.
Verified Purchase:Yes
I got this for home use after using one at work - it consistently laminates easily and well. No ripples as I had with another cheaper product from a different maker. Love it!
Written by a customer while visiting Staples
Posted by: RHODA M.
Verified Purchase:Yes
Wish the laminator came with a few credit card size sheets. I know you can buy them extra but 5 0r 6 would have fulfilled my needs. Just my thoughts. I do like the way it preformed on my first try.
Written by a customer while visiting Staples
Posted by: N.D.
Verified Purchase:Yes
A gentleman named Ken loaded up my two boxes of paper I ordered and actual loaded it into my car! Truly a step above the normal expectation of customer service. I never take the time to fill these out but in this case I was so impressed. Nathan Dunham
Written by a customer while visiting Staples
Customer Rating
4
Staples 9.5” Laminator - Thermal & Cold Laminating Machine
on July 13, 2015
Posted by: Paula K.
Great machine so far.
Written by a customer while visiting Staples
Posted by: BARBARA L.
Verified Purchase:Yes
The laminating sheet jams often and appears to be entering the machine straight but often is angled which causes the item being laminated to be squished and bent. I did not care for this product and will return it.
Written by a customer while visiting Staples
Posted by: KAREN N.
Verified Purchase:Yes
Only used the hot setting and it worked great!! I especially liked that you did not need to use a cardboard envelope as we did when using the older versions. It was reasonably priced too.
Written by a customer while visiting Staples