Customer reviews from Staples
Staples - Thermal & Cold Laminator, 9" Width - White/Gray
Average customer rating
4.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
260
4 Stars
48
3 Stars
13
2 Stars
6
1 Star
23
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Staples - Thermal & Cold Laminator, 9" Width - White/Gray
Posted by: Otto
Verified Purchase:Yes
Excellent laminator, easy to use. I would not expect anything different from a product with Staples name on it. Very happy with purchase.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Pat
Verified Purchase:Yes
easy to use and effective
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
DO NOT RECOMMEND
on October 8, 2025
Posted by: JULIA W.
THIS PRODUCT WRAPPED THE SHEET AROUND THE ROLL INSIDE WITH THE FIRST USE. THE REPLACEMENT PRODUCT (EXACT SAME) ONLY LASTED ABOUT A WEEK BEFORE IT WAS NO LONGER PULLING THE SHEET THROUGH. I DO NOT RECOMMEND.
Written by a customer while visiting Staples
Customer Rating
2
Love it when it works
on October 5, 2025
Posted by: Ashley O.
I have had this machine for less than a year and it already has issues. First off when I bought this model they sent me the older model which I already had and had to do some serious work just to get this one sent. Then when I DO get the right model it scared everyone because they thought it was melting. After the initial few uses the smell went away but then a few months later it started to just stop pulling the paper through and the paper would just stay there. IF I can get the paper to stick out the other end and gently tug it through then it works fine but I shouldn't have to sit there and hold the paper. And again that is IF I can get the paper to be fed through. I seriously wanted to love this one but I just can't with all these issues with it.
Response from StaplesBy October 9, 2025
Hi Ashley Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with Staples Thermal & Cold Laminator. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples
Posted by: S.F.
Verified Purchase:Yes
It broke after first use
Written by a customer while visiting Staples
Posted by: RIANNA B.
Verified Purchase:Yes
I got this as a fun thing to try out and like it. It has a cold option and a setting for both 3 mm and 5 mm hot laminating. I’ve used it a couple times now and it works great. I’ve used it with a single sheet photo printed on cardstock and cut out as well as putting 2 cardstock papers as a “double sided” to test how well it’d go both on the provided 3 mm lamination sheets. Would recommend!
Written by a customer while visiting Staples