Customer reviews from Staples
Staples - Thermal & Cold Laminator, 12.9" Width - White/Gray
Average customer rating
3.1
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
7
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
6
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Thermal & Cold Laminator, 12.9" Width - White/Gray
Posted by: SERGIO M.
Verified Purchase:Yes
First day of use I laminated two documents. The third one jammed. This thermal laminator does not have a button or lever to unjamm the stuck laminating sheet and one cannot even open it unless one takes it apart.
Response from StaplesBy August 25, 2025
Hi Sergio I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
1
Doesn't Last
on November 25, 2025
Posted by: Doesn't Last
This laminator takes a very long time to heat up and is already dying at 10 months.
Written by a customer while visiting Staples
Posted by: janet
Verified Purchase:Yes
works well
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Doesn’t work.
on December 27, 2025
Posted by: Doesn’t work.
Staples laminators don’t work! They crumble up your documents into an unreadable mess, they’re just plastic trash machines. I had to completely disassemble the thing to extract the mess, then reassemble it, but why bother. Do not buy!
Written by a customer while visiting Staples
Customer Rating
1
cheep
on May 13, 2026
Posted by: junk
used one time to laminate two sheets. put away in box, in the cupboard. took it out today and upon turning it on, the button collapsed inside the device. and no longer works.
i am very gentile on electronics as i know they can be delicate.
i am very gentile on electronics as i know they can be delicate.
Written by a customer while visiting Staples
Customer Rating
1
on May 28, 2026
Posted by: Grace T
piece of junk. rollers quit after only a year and a half. ruined alot of my laminations
Written by a customer while visiting Staples