Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(818 Reviews)
Rating breakdown 818 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
48
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
1
gets stuck
on January 27, 2021
Posted by: Taj2442
from Edmonton AB
Gender:Female
I bought this laminator and when I was going to go laminate an important document the paper got stuck and never came out. I thought tis going to be good but I takes a long time warming up and the paper gets stuck
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, February 1, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team in Canada at 1-800-364-3577.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Stopped working after a few weeks
on February 15, 2021
Posted by: Cheerfuljess
from South Florida
Gender:Female
I purchased this laminator to use for homeschooling my young child. The lamintaor stopped heating up all together. I am so disappointed.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, February 16, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Cheap, breaks fast
on February 15, 2021
Posted by: momplusonepreemie
from quebec
Gender:Female
This is the second Thermal Laminator I buy (same model both times Scotch 9'') Since september for Virtual school for kiddo. Thing is cheaply made. Always breaks (the paper doesnt go out it stays in machine and have to use tweezers to get it out.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, February 16, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team in Canada at 1-800-364-3577.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Worked Great... For a Dozen or so Pages
on April 21, 2021
Posted by: TimL
Gender:Male
Haven't even made it through the 20 pouches that came in the box before the unit died. When it worked, it worked well with smooth laminated pages. Unfortunately, it didn't even last a year before the heating element stopped working.
Response from scotchbrand.comBy Scotch Brand, Social Care, April 21, 2021
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
After 4 Weeks the Power Light Blinks
on July 9, 2021
Posted by: Anonymous
from Carson, Ca
Gender:Female
I bought this a little over 4 weeks ago and now the Power Light Blinks and It never goes to ready. No information on the anomaly in the manual so now I am stuck with unused pouches. :(
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, July 12, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference case 25161370. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Cheap
on December 1, 2021
Posted by: Juliana
Gender:Female
This product worked great for a while but the tray where you put the papers through won't stay up. I have to always prop it with something to hold it up.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, December 6, 2021
Thank you for providing your review! We are sorry to hear that you are having trouble and would like to discuss the issue further to better understand if this can be fixed! Please contact our team at 1-800-328-6276 Mon-Fri 8:00-4:30 Ct and provide case 28813919.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
What a horrible machine!
on December 28, 2021
Posted by: Kathy494959
from Rhode Island
Day one - First run through - Completely destroyed my item and the machine seized up.
Response from scotchbrand.comBy SOSD, SOSD, December 30, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-395-1223 Mon-Fri 8am-4:30pm CT and provide case number 29532775. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
So disappointed in this laminator
on December 30, 2021
Posted by: Duff
from Orange County, CA
Gender:Female
I was so excited to finally have my own laminator as a kindergarten teacher who loves to laminate. I bought 100 sheets and barely used less than 20 when the laminator stopped heating up. The light goes on, and I can hear the motor running, the paper goes through no problem but no heat. I turned it off then tried it again but no luck. Wish I read all these reviews before I bought it ugh so so bummed out.....wasted my money for sure!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, January 4, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand Thermal Laminator. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 29603753.
Written by a customer while visiting scotchbrand.com