Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
50
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
3
Average for a few months.
on May 1, 2024
Posted by: nancy1219
Used many times with some issues of wrinkling up film. When trying to heat up, it makes a noise. When it gets heated up, it will not feed the sheets into the machine.
Response from scotchbrand.comBy 3M, May 3, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Should be a great purchase but…
on April 16, 2024
Posted by: TeacherDana
I love the laminator but tray will not stay up!!! From the first week the tray would not hold. I have 2 of these and both trays fall. It also needs to be longer for 8x11 papers.
Response from scotchbrand.comBy 3M, April 17, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Piece of crap
on March 18, 2024
Posted by: tmsmith51
this is a piece of crap !!! I used maybe 25 times in the past two years and it has stoped working
Response from scotchbrand.comBy 3M, March 20, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not buy
on February 21, 2024
Posted by: Sgriffith
[Employee of 3m-scotch] I bought this a couple months ago for the babies that care for as a nurse, to laminate crafts and footprints. I’ve used it twice and it already broke on the latches as well as the paper size adjuster. Super disappointed
Response from scotchbrand.comBy 3M, February 23, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Laminating tray broke after minimal use
on December 12, 2023
Posted by: APteacher
I purchased this laminator in mid-September and by December, the loading tray has already broken. I am a teacher and have used it to laminate for my classroom, but overall it has had minimal use. I am disappointed that this laminator broke after only a few months of use. I’ve used only a handful of times
Response from scotchbrand.comBy 3M, 3M Care Team, December 15, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not work right from the start
on November 29, 2023
Posted by: shauna
I would have given this zero stars if it was an option. The sheet comes out with air bubbles and sideways and all messed up and looks exactly like the other pictures posted. This machine should be recalled like their other one TL302 but instead I get stuck with the bill because i do not have receipt
Response from scotchbrand.comBy 3M, December 1, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
3
caught fire
on October 2, 2023
Posted by: loved it until
had this product for a couple years. worked great til one day i was warming it up as usual when i started to smell burning and saw smoke coming from entry way. nothing inside it...when i went to blow at it to clear some of the smoke away flames actually came out the other end. glas I was home and did not leave it plugged up
Response from scotchbrand.comBy 3M, 3M, October 4, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Teacher gives this an F-
on August 11, 2023
Posted by: Kristen
[This review was collected as part of a promotion.] Though I have followed instructions closely, once fed through, the lamination does noteasily feed out of the front of the machine, which leads to jams and a ruination of the paper being laminated. I have tried calling but without a reciept, there is nothing that will be done for me. As a teacher, I cannot afford to replace this. STAY CLEAR OF THESE MACHINES...junk!
Response from scotchbrand.comBy 3M, 3M Care Team, August 14, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com