Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
50
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
1
Does Laminate but defective tray
on March 4, 2025
Posted by: Slrogers
Very disappointed in this laminator. I have always loved scotch laminators as they have always worked really well. With me being a teacher, I get quite a bit of use out of it but this one does not work for me. The tray will not stay up and just falls down which makes it to where I have to hold the paper as it goes in most of the way. I’m not sure if a piece was broken off but it will not stay up and it makes it difficult to multi task as I’m having to hold it to use. I really need to get another one but my teacher salary doesn’t agree with me on that. The one I had before this was great but it got recalled so I went and bought this one. It was a downgrade for sure.
Response from scotchbrand.comBy 3M Care Team, March 7, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Broke too soon!
on February 1, 2025
Posted by: KJ1984
2 days into using this machine, a piece of the tray broke now it doesn't stay up to load the sheets. I should have read the reviews before buying this machine .
Response from scotchbrand.comBy 3M Care Team, February 4, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Poor quality materials
on January 8, 2025
Posted by: Cteteach
Purchased and barely used, now the input tray is broken. Can’t laminate properly. Input tray seems to be made of poor quality material as many other people have mentioned the same issue.
Response from scotchbrand.comBy 3M Care Team, January 13, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Input Tray Broken, Laminator Worthless Now
on November 30, 2024
Posted by: chlayson
For the first few months the laminator worked really good, then the input try broke one day when I was closing the tray for storage. Now the laminator is worthless to me because the laminating sheets cannot be loaded correctly due to the broken input tray. I am a Kindergarten teacher and before the laminator broke it was priceless now that it is broken I need to buy a new one, but because I am school teacher I do not have the budget to buy another one. So just a heads up the input tray may break.
Response from scotchbrand.comBy 3M, December 4, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible.
on September 17, 2024
Posted by: mj24
Fairly new and the feed try won't stay up, plus it jams a lot. It just now got an entire laminating sheet stuck in there and I can't get it out. We had this bought with our school budget, so we probably won't be able to get another one :(
Response from scotchbrand.comBy 3M, September 18, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Too flimsy
on July 3, 2024
Posted by: TL902
Received this as a gift. It's flimsy the feeding tray broke and stopped heating. Didn't last the school year.
Response from scotchbrand.comBy 3M, July 5, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Don't buy this, it's a piece of junk!!!
on June 6, 2024
Posted by: Anonymous
Hubby purchased this a couple of months ago as I've wanted one for crafts etc. The fist time I used it, it was great. Thank goodness as the item was handwritten by my late mother and irreplaceable. Today I tried to laminate several items, it just ate all of them bunching up in the machine. The first one I thought I just didn't wait long enough, nope it ate them, you can't open it to retrieve your project all you can do is push the release lever and pull like crazy to get it out. I hope hubby can get our money back, I should have known better than to let him choose. Had I looked I would have read reviews, and so many have the same issues as I. I'll try to find another brand. Stay away from this one!!!!!!!!! Oh in the bottom of this it asks how likely are you to recommend this item, it won't let me select never.
Response from scotchbrand.comBy 3M, June 7, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on May 7, 2024
Posted by: Mckenzie
I haven't even had it for 3 months only used it once went to use it today and the tray to help the papers go throw won't stay up
Response from scotchbrand.comBy 3M, May 10, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com