Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(818 Reviews)
Rating breakdown 818 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
48
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
1
Teacher gives this an F-
on August 11, 2023
Posted by: Kristen
[This review was collected as part of a promotion.] Though I have followed instructions closely, once fed through, the lamination does noteasily feed out of the front of the machine, which leads to jams and a ruination of the paper being laminated. I have tried calling but without a reciept, there is nothing that will be done for me. As a teacher, I cannot afford to replace this. STAY CLEAR OF THESE MACHINES...junk!
Response from scotchbrand.comBy 3M, 3M Care Team, August 14, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not work right from the start
on November 29, 2023
Posted by: shauna
I would have given this zero stars if it was an option. The sheet comes out with air bubbles and sideways and all messed up and looks exactly like the other pictures posted. This machine should be recalled like their other one TL302 but instead I get stuck with the bill because i do not have receipt
Response from scotchbrand.comBy 3M, December 1, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not buy
on February 21, 2024
Posted by: Sgriffith
I bought this a couple months ago for the babies that care for as a nurse, to laminate crafts and footprints. I’ve used it twice and it already broke on the latches as well as the paper size adjuster. Super disappointed
Response from scotchbrand.comBy 3M, February 23, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Piece of crap
on March 18, 2024
Posted by: tmsmith51
this is a piece of crap !!! I used maybe 25 times in the past two years and it has stoped working
Response from scotchbrand.comBy 3M, March 20, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on May 7, 2024
Posted by: Mckenzie
I haven't even had it for 3 months only used it once went to use it today and the tray to help the papers go throw won't stay up
Response from scotchbrand.comBy 3M, May 10, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Poor quality materials
on January 8, 2025
Posted by: Cteteach
Purchased and barely used, now the input tray is broken. Can’t laminate properly. Input tray seems to be made of poor quality material as many other people have mentioned the same issue.
Response from scotchbrand.comBy 3M Care Team, January 13, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Broke too soon!
on February 1, 2025
Posted by: KJ1984
2 days into using this machine, a piece of the tray broke now it doesn't stay up to load the sheets. I should have read the reviews before buying this machine .
Response from scotchbrand.comBy 3M Care Team, February 4, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does Laminate but defective tray
on March 4, 2025
Posted by: Slrogers
Very disappointed in this laminator. I have always loved scotch laminators as they have always worked really well. With me being a teacher, I get quite a bit of use out of it but this one does not work for me. The tray will not stay up and just falls down which makes it to where I have to hold the paper as it goes in most of the way. I’m not sure if a piece was broken off but it will not stay up and it makes it difficult to multi task as I’m having to hold it to use. I really need to get another one but my teacher salary doesn’t agree with me on that. The one I had before this was great but it got recalled so I went and bought this one. It was a downgrade for sure.
Response from scotchbrand.comBy 3M Care Team, March 7, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com