Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(818 Reviews)
Rating breakdown 818 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
48
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
4
Fabulous little thing 🤗
on September 7, 2022
Posted by: joshulynj3711
[This review was collected as part of a promotion.] this laminator! It's so light and easy to use! Very quick and efficient! Great seal on the finished product. The first thing I put through was cardstock and there were no bumps or bubbles and it heated very evenly - flawless finish!
MISSING A because the back or entry tray area is a little cumbersome and poorly designed/made. It's easily stuck and the "input tray guides" keep coming off track as I open and close the tray. Kind of {REALLY} annoying. BUT an easy fix.
Overall great product! I would recommend for home projects for sure!
MISSING A because the back or entry tray area is a little cumbersome and poorly designed/made. It's easily stuck and the "input tray guides" keep coming off track as I open and close the tray. Kind of {REALLY} annoying. BUT an easy fix.
Overall great product! I would recommend for home projects for sure!
Written by a customer while visiting scotchbrand.com
Customer Rating
3
caught fire
on October 2, 2023
Posted by: loved it until
had this product for a couple years. worked great til one day i was warming it up as usual when i started to smell burning and saw smoke coming from entry way. nothing inside it...when i went to blow at it to clear some of the smoke away flames actually came out the other end. glas I was home and did not leave it plugged up
Response from scotchbrand.comBy 3M, 3M, October 4, 2023
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Laminating tray broke after minimal use
on December 12, 2023
Posted by: APteacher
I purchased this laminator in mid-September and by December, the loading tray has already broken. I am a teacher and have used it to laminate for my classroom, but overall it has had minimal use. I am disappointed that this laminator broke after only a few months of use. I’ve used only a handful of times
Response from scotchbrand.comBy 3M, 3M Care Team, December 15, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Should be a great purchase but…
on April 16, 2024
Posted by: TeacherDana
I love the laminator but tray will not stay up!!! From the first week the tray would not hold. I have 2 of these and both trays fall. It also needs to be longer for 8x11 papers.
Response from scotchbrand.comBy 3M, April 17, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
3
Average for a few months.
on May 1, 2024
Posted by: nancy1219
Used many times with some issues of wrinkling up film. When trying to heat up, it makes a noise. When it gets heated up, it will not feed the sheets into the machine.
Response from scotchbrand.comBy 3M, May 3, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on June 28, 2025
Posted by: Courtney1234
I purchased this laminator after switching from a non name brand one and it was a big mistake. The tray to insert the laminating sheets won’t stay up and it is a huge pain things constantly get jammed.
Response from scotchbrand.comBy 3M Care Team, July 2, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not recommend this laminator!
on July 7, 2025
Posted by: HWG2
This laminator was awesome for about six months, then it just started jamming and ruining all of my laminating projects. I purchased this one to use at home for little laminating jobs for my classroom, and it barely gets used. The older one in my classroom is used daily and still works great. This is very disappointing. I followed all the directions to get it unjammed, but I had to disassemble the whole thing to clear the jam... and then it happened repeatedly. I only use the Scotch pouches and have followed the directions for laminating. There is no reason this should be happening to this more expensive and newer machine.
Response from scotchbrand.comBy 3M Care Team, July 9, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Zero stars....not recommended
on August 6, 2025
Posted by: BECS
This is my 3rd one. First one broke after 2 months, and the second and third jam up every use no matter the thickness of the product or laminating sheet. Very frustrating and a huge inconvenience when you're trying to get things done.
Response from scotchbrand.comBy 3M Care Team, August 9, 2025
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com