Customer reviews from scotchbrand.com
Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Average customer rating
4.5
(820 Reviews)
Rating breakdown 820 reviews
5 Stars
630
4 Stars
103
3 Stars
18
2 Stars
19
1 Star
50
33%of customers recommend this product.
(
23 out of
70)
Customer Reviews for Scotch - Thermal Laminator with 20 Letter Size Pouches Value Pack, 9" Width - White
Customer Rating
2
Easily Broken
on October 4, 2016
Posted by: MissSam
from Little Rock, AR, United States
Gender:Female
I bought this product less than a year ago for my classroom, it worked great at first and warmed up quickly, however, when I went to turn it on today it would not work. I was recommended this product by another teacher and was very excited to have this as a classroom staple, but there is not much I can do with a broken laminator.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, October 7, 2016
Thank you for taking the time to leave your review. We would not expect this trouble under normal use and would ask you please connect with our team at 800-328-6276 M-F 8am-4:30pm CT. We can discuss details and tell you how we can assist. Thanks again!
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Not long lasting
on September 2, 2016
Posted by: Crazynavywife
from Rhode Island, United States
Gender:Female
Bought it about a year ago and have used it off and on for various projects. I tried to use it today but it's not working. I plugged it in, the lights came on for a second then go out. Returning it today.
(click to see the video)
Response from scotchbrand.comBy Scotch Brand, Social Engagement, September 6, 2016
Thank you for taking the time to leave your review. Please know we'll be sending you a direct e-mail offering assistance. This product comes with a limited warranty and we certainly would not expect it to no longer work after such as short amount of time. For any customer who experiences trouble please connect with our team at 800-328-6276 M-F 8am-4:30pm CT. Thanks again and please keep an eye out for our e-mail.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quit working after 2 uses.
on August 29, 2016
Posted by: Bailliesm
from Guelph, ON, Canada
Gender:Female
The first 2 times I used my laminator it worked okay! It would only work for about 15 minutes or for 2 or 3 sheets and then it would stop feeding. What I was able to get laminated was wonderful done but it was very frustrating to deal with. After 2 uses it quit working all together as it does not heat up at all anymore. Very disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting scotchbrand.com
Customer Rating
4
Loved it until it stopped working
on August 28, 2016
Posted by: Rf77995
from Prince Frederick, MD, United States
Gender:Female
I bought my laminator a little over a month ago and it worked so well and recently it will turn off in the middle of using it and now it will rarely even turn on. Is there a way I can contact customer service?
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Lamination Love
on August 20, 2016
Posted by: Momo G
from Florida, United States
Gender:Female
I got my Scotch laminator about two years ago, and use it all the time! I make medication cards for Hubs and I to carry our own and each others' in our wallets, plus emergency contact numbers and our doctor's name and numbers. In case of an accident, or to show at the doctor's office, they are invaluable. (Keep one on a fridge magnet, too, for EMS!) I laminate all my scrap-booked recipe cards! I worked hard to create them, so I want them protected from spills and splashes. The one pictured has instructions on the font and the back so I don't have to look up separate recipes to make that dish. I laminate instructions for things that I need to have around frequently, like a list of hurricane necessities. I laminate our car insurance card so it doesn't get crumpled in the glove compartment. Important documents, pictures, newspaper clippings (lamination keeps them from aging badly) and any paper (and sometimes fabric!) that I want protected from life's roughness gets sent through my laminator. Save your grandmother's recipes, letters from a loved one, and so much more with this incredibly useful tool! (Just don't do valuable letters from George Washington - it would destroy the value!) Laminate a small calendar, then use a wipe-off ink to mark important dates. I love that it has a handle to carry it with, as I do move it around sometimes, and I made a pretty cover for it so it won't collect dust when I'm not using it. I put it on a 3-drawer wood chest that holds my laminating supplies, and created a "Lamination Station". .
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quit working after only two uses.
on August 14, 2016
Posted by: No name
from Memphis, TN, United States
Gender:Female
Really needed to laminate something and can't. So disappointed. Read online reviews before purchasing and was confident I was getting a good product. It worked for two times, laminating a total of maybe 10 pages. Put it away carefully in its box. When I tried again this evening it gave a sizzling sound and died.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 14, 2016
Thanks for sharing your review of our Scotch™ Thermal Laminator. We're sorry to hear you've had such trouble. We'd like to connect directly to assist with trouble shooting and other resolutions, including possible refunds or replacements. If you're interested in connecting further, please call 800-328-6276. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Great for documents storage.
on July 14, 2016
Posted by: Alpaa
from New Jersey, United States
Gender:Female
i have been a great fan of scotch products since years and this product is no less. I was very amazed with the quality as well as the wellness of this laminator. It Did laminate my documents so well that I could not believe I could rely on it so much. I love this product as well as the features very easy to use and awesome quality.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Perfect for a while
on June 20, 2016
Posted by: meg118
from Oregon, United States
Gender:Female
I bought this to use in my classroom and I was very pleased with the work it did. About 5 months into school it just stopped heating. It turns on and works but never heats up. A disappointment for sure.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, June 23, 2016
Thank you for taking the time to share your review on our Scotch™ Thermal Laminator. We're sorry for the trouble. If you're interested in discussing possible resolutions, please give our team a call at 800-328-6276. Thank you!
Written by a customer while visiting scotchbrand.com