Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,163
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
351
89%of customers recommend this product.
(
4,321 out of
4,847)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
3
pretty good
on June 13, 2022
Posted by: nick1227
from metairie la
i think this ice maker is pretty great overall everything works fine all the features are great it makes a lot of ice it’s very quiet and you know it’s pretty good the only downsides are one how large it is in my opinion i just feel like for how expensive it is it should be so much smaller and obviously the other downside is the giant price i feel it’s pretty ridiculous how expensive it is and it’s very hard to justify and still is for us but honestly if you have the moeny and want to splurge go ahead but if u don’t have the money than just buy something else that’s just my opinion
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 15, 2022
Hey there,
Thanks so much for giving your feedback to us. It pleases us to see that you enjoy the quality, performance, and its amazing design. We do hear your concerns and will be sure they are passed along for future developments. Thank you for choosing GE to meet your needs. Have fun with that delicious nugget ice! Mike@GEA
Thanks so much for giving your feedback to us. It pleases us to see that you enjoy the quality, performance, and its amazing design. We do hear your concerns and will be sure they are passed along for future developments. Thank you for choosing GE to meet your needs. Have fun with that delicious nugget ice! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Ice - Noisy
on July 16, 2022
Posted by: Noisy But Yummy Ice
from Houston
The look is nice, and the ice is great. Only problem is when operating, has a very loud humming noise, and every once in a while it lets out a very loud, flatulence sound that you can hear clearly across the entire house.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 18, 2022
Hey there! So glad to hear that you are enjoying the nugget ice and design on your Opal. We also understand how certain sounds can be a bit tedious and even concerning.
The ice maker will produce a few sounds due to the nature of its design and components. Also, any hard surfaces like walls and countertops can cause these noises to be amplified. You can learn more about these sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
If you believe the sounds made by your Opal are not normal as highlighted above, we strongly suggest reaching out to the Opal Support line at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Thank you for being part of the GEA family. If you have any more questions or concerns, please reach out again!
Pablo@GEA
The ice maker will produce a few sounds due to the nature of its design and components. Also, any hard surfaces like walls and countertops can cause these noises to be amplified. You can learn more about these sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
If you believe the sounds made by your Opal are not normal as highlighted above, we strongly suggest reaching out to the Opal Support line at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Thank you for being part of the GEA family. If you have any more questions or concerns, please reach out again!
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It says add water when it’s full of water
on July 19, 2022
Posted by: IceeJ
I love this ice machine but i don’t like that when the drawer is open water comes out and that it constantly says add water when there is water in it
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the ice. Squeals a little
on July 24, 2022
Posted by: Evruss
from Washougal WA
It makes lots of great ice. The machine squeaks while making ice and it is getting worse. Like a belt is off track sound. The first one lasted less than a year but we liked the ice so much we bought another one
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome ice maker
on August 8, 2022
Posted by: rickster0826
from San Pedro, CA
Love this ice maker... Works great in our bar area & thinking of getting another one for our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on August 13, 2022
Posted by: Mario in MA
from Methuen MA
Installed our first ice maker. This model got alot of good reviews so we went with it. Had an issue after we used the clean cycle where the unit was stuck in clean mode. Power cycled the device and that fixed kt
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features! I love it so much ! It’s amazing!
on August 13, 2022
Posted by: Nugget247
from Oak Forest
It’s amazing , easy set up and ice produces fast would get another
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 14, 2022
Posted by: Jamie19871408
from Menomonee Falls, WI
I love it completely! So easy to use, and it even comes with an app, which means I can start my ice machine from my sofa if I want to and u can set a schedule for it as well. Hands down the best one out there, I bought another debated on which to keep, this one wins by a landslide. I'm very unbelievably picky with my ice, and I would compare this to Chick-fil-A ice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com