Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Great Buy
on December 16, 2025
Posted by: OBryan
Easy to set up! Love the size of the ice!
Makes plenty of ice; not noisy!
Makes plenty of ice; not noisy!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love ice but new model lacking
on December 18, 2025
Posted by: A stevens
[This review was collected as part of a promotion.] Love the nugget ice but this model has issues with the provided filters. Needs ‘cleaning’ often and can reduce production. Often says needs water but there is a full side tank and water in reservoir. Poor upgrades that don’t work well, software updates needed and machine is loud from many days of lack of water.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, December 19, 2025
One of our team members has sent you an email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome1
on December 21, 2025
Posted by: Steelman55
from Oak Ridge, NC
[This review was collected as part of a promotion.] We love this new icemaker. It is quiet and makes ice quickly. The ice is chewable, which our grandchildren love. It was easy to install and holds plenty of ice. Great product!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance!
on December 23, 2025
Posted by: Gs Ice Machine
from Trumbull CT
[This review was collected as part of a promotion.] Excellent capacity for a family, with beautiful design, low noise and high-level ice production. The connectivity makes it easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It's so quiet
on December 25, 2025
Posted by: Moore99
It's so quiet. Set up was a breeze. Wifi is not as smooth still working on it..
Written by a customer while visiting geappliances.com
Customer Rating
3
Descale your appliance choice, not THIS icemaker.
on December 26, 2025
Posted by: TipsyBaker
from Marion, VA
[This review was collected as part of a promotion.] The product itself may surprise me but the initial cleaning is the tank was not as detailed with illustrations as much as I think it should. I'm a rather intelligent lady with a college background as well as I feel vetted in having common knowledge and street smarts. But I will say this instruction manual could use some major updates. It made me have to stop and restart the steps over numerous times. It also doesn't tell you that you have to confirm after each cleaning cycle that I want to continue with the cleaning quarters it goes through. The cleaning mode should be a touch and go system instead of causing the user to have to fully dedicate their time standing at the appliance and assist in the cleaning process.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Don, GE_Appliances, December 30, 2025
We'll be sure to pass along your feedback about the cleaning process to our design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Christmas Surprise
on December 27, 2025
Posted by: Dennis Bob
from Mansfield, Tx
[This review was collected as part of a promotion.] Both of my daughters have an Opal and they love theirs. They just gave my wife and me one for Christmas!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Christmas gift ever
on December 27, 2025
Posted by: G Mary
from NC
[This review was collected as part of a promotion.] Unwrapped the ice maker. Read all instructions throughly. Watched a you tube video also. Followed set up procedure and in no time we had perfect ice for the rest of the holidays.
Loving it loving it!!!
Loving it loving it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com