Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Very pleased with this machine
on August 13, 2025
Posted by: Karlyn
When we received our profile opal 2.0 it was very easy to assemble and to clean! The machine is very appealing with the way that it has been designed and the light is very helpful when we use it in the later hours of the day! The ice is perfect for chewing and for chilling drinks! We add the ice to our water bottles and it lasts for many hours. It makes ice quickly and quietly! We really like the machine and all of its abilities! Its size allows it to fit well in our kitchen and we have a large family and it is able to keep up with our use! GE did a wonderful job producing the machine!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Day one
on August 14, 2025
Posted by: Rand new for our summer
So far day one great. Waiting for ice but all looks well. P
Written by a customer while visiting geappliances.com
Customer Rating
4
Review- Good product, some suggestions listed
on August 15, 2025
Posted by: JimT579
The product works well, but it was a bit difficult getting the wifi setup. Upon monitoring with a wi-fi analyzer, it did not show up on the list of active devices until several power resets.
I wish the instructions were a bit more clear with regards to the cleaning instructions; as the cleaning and power LED's flash after the cycle is almost completed, then finally shuts off, but the instructions did not reflect this intermediate step. Also, the instructions should also reference cleaning the external water storage tank, as mold can form if not regularly cleaned.
I wish the instructions were a bit more clear with regards to the cleaning instructions; as the cleaning and power LED's flash after the cycle is almost completed, then finally shuts off, but the instructions did not reflect this intermediate step. Also, the instructions should also reference cleaning the external water storage tank, as mold can form if not regularly cleaned.
The use of softened and filtered water will considerably reduce the need to de-scale the product on a regular schedule, so it is highly recommended to use this type of water source(which also results in cleaner tasting ice).
The noise generated is acceptable for a typical kitchen environment. The dual-intensity LED is a nice feature for use as a nightlight, and the WI-FI remote app can be helpful if you want to create ice from a remote location.
One wish would be to have the ability to increase the size of the dispensed cubes, so that they would not dissolve as quickly when a beverage is added into the cup.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice maker.
on August 17, 2025
Posted by: Johndm203
I love this ice maker. Makes ice quickly and quietly. Looks great on our counter and it helps when we have a lot of guests and needing ice quickly.
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my ice maker!!!
on August 17, 2025
Posted by: Ice Babe
I love love love this and recommend it to all my buddies!!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
The BEST Ice Ever!!!
on August 17, 2025
Posted by: Ange1967
from Utah
I have two of these one in my home in Florida and one at my home in Utah. I will say the one in Utah works better because I use reverse osmosis water in it. My Florida home has water delivery so I use bottled water but it is not a clean as the RO water. I get more scale and have to clean and descale more often on the unit in Florida. Overall I love these ice makers and will always have one no matter where I live.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my icemaker. Can’t do without!
on August 19, 2025
Posted by: nanc1
This is the 5th Opal ice maker I’ve had. I love them! Just the perfect sized nugget ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Ice Maker
on August 21, 2025
Posted by: Shellyshell562
from whittier california
I’m really enjoying my new ice maker. It makes ice fairly quickly and remains frozen for a good amount of time. its compact shape fits perfectly next to my fridge. The noise is minimal which is great for my dogs. My previous ice maker was too loud and would drive my animals crazy. Thanks GE for a great ice maker
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com