Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Great ice maker!
on August 2, 2025
Posted by: Jules C
I got this ice maker about 2 weeks ago after being tired of my refrigerator ice maker always freezing up. I am loving this! Makes delicious ice. I use the water from my RO system and the ice is great. Good production. I don’t find it loud. It’s just what I needed!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on August 3, 2025
Posted by: JDiaz27
Great machine with the best ice nuggets. Perfect ice for iced coffee and refreshers.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this machine
on August 3, 2025
Posted by: Ruben Angie
from Pacoima, California
Easy set up. Makes ice super quick. Pretty large storage capacity. Simple to use. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Convenience
on August 5, 2025
Posted by: BONA1955
This is a great ice maker. I have had two. They need to be clean and must be used with filtered water. I live far from a convenience store so it comes in handy. The ice is bite size.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product Overall
on August 5, 2025
Posted by: anna357
It holds lots of ice. Installing the machine was very easy. Minimal noise. Fits perfectly on the counter. Produces enough ice for our office on a daily basis.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Portable and convenient
on August 6, 2025
Posted by: Wilsonyd1952
from Sacramento California
Beautiful product I wish there was a video to show how to use it instead of taking it to a store
Written by a customer while visiting geappliances.com
Customer Rating
3
Great ICE but with a catch
on August 7, 2025
Posted by: cyclotron_burst
from Ft. Worth, TX
Great capacity in the ice bin and the side storage tank is a must. Overall Size of the unit is also pretty ok it doesn't take up an excessive amount of space ..but and the big one here is the machine is a never ending fight against scale even when using the replaceable filter in the main tank and filtered water from our fridge 100% of the time. We run the suggested descale procedure regularly but its still impacted. Other issue is when the unit is making ice is squeaks every time before it drops the ice nuggets into the bin. No idea what caused that but it will really wake you up if it starts making ice at night. So overall not a bad machine just fiddly and loud at times
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, August 13, 2025
We'd like to help you with the sound level of your opal. We recommend using white vinegar when cleaning the unit, as this can help reduce the squeaking of your unit. You can find additional information in page 14 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--5xxXyJkk--/a656dd8264a1786411b2865c10956f3e46f3598f.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Nugget Ice (sonic ice)
on August 10, 2025
Posted by: Like Sonic Ice
This is my 3rd Nugget ice maker. My first one lasted about six years then cratered. I bought a new one, but it was making a really loud noise, so I had to send it back. Now I’ve got a new one. With the ease of just using filtered water or bottled water and not having to hook it up to a waterline, makes the icemaker Wonderful & easy to use… Just need a plug-in. Love love love the ‘like sonic’ ice. I’m spoiled now and hate to be without one.!!
Written by a customer while visiting geappliances.com