Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
The good ice
on June 5, 2025
Posted by: shb3
Love the ice and how fast it makes it. Quiet and compact
Written by a customer while visiting geappliances.com
Customer Rating
5
Fast and easy to use
on June 7, 2025
Posted by: EricHS66
Love this ice maker. Supper fast, easy to use, great tasting ice. Profile series are the best.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice machine!!!
on June 7, 2025
Posted by: RedKdawg
Awesome ice machine makes the best nugget ice works flawlessly!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Product
on June 8, 2025
Posted by: Kate897
This is my favorite thing I own! It makes ice soo fast and It is easy to clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Crunchy Ice
on June 8, 2025
Posted by: BobaIce
from Alabama
The Opal 2 makes the perfectly-sized, crunchy ice like you get in drinks at Sonic and Zaxbys. This kind of ice is exactly what I wanted, and my Opal 2 makes it daily! So far, I’ve been very satisfied with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product!!!!
on June 8, 2025
Posted by: LaurenBog
from Cheyenne ok
We’ve had 2 of these ice makers and they ALWAYS break. I cleaned it every week and descaled it every 2 to 3 weeks. It makes a high pitched noise. The These ice machines were not made for last longer than 8 months. That’s a lot of money to spend in a product that doesn’t last long.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, June 13, 2025
We would like to assist you with this icemaker and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Love, but didn't last.
on June 9, 2025
Posted by: Opal and us
from Longview, Tx
We have the machine in a busy office. We loved it when we first received it. Loved the nugget ice! I cleaned it every couple weeks. However, less than 6 months in it seems the pump has gone out. We are in the middle of working with the company on replacing it. We will see how it goes.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, June 13, 2025
We see that you are working with our agents, and we are confident that they will get this ice maker issue resolved and allow you to take advantage of your manufacturer's limited warranty.
Written by a customer while visiting geappliances.com
Customer Rating
5
Does a good job making soft nugget ice
on June 10, 2025
Posted by: Alaska82
from Nevada
The machine makes the small, soft ice pieces ("nuggets") that I find to be excellent for all of my iced drinks. The ice texture is excellent for folks like me who occasionally enjoy chewing the ice in their drinks. The size of the ice bin and production rate works well for our household of two; however, it may not be able to keep up with the demands of a dinner party or barbeque when several couples are using the ice. Also, the cleaning process is a bit of a process - too bad that couldn't be automated like high end European coffee machines are designed. Overall, I think the machine has been a good addition to our butler pantry.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com