Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5 out of 5
4.5
(5,596 Reviews)
Open Ratings Snapshot
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product. 
(
4,316 out of 4,840
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5 out of 5
5
Game changer for ice lovers!
on September 16, 2024
Posted by: Jaywoolie
from The Woodlands TX
The GE Profile Ice Nugget Machine has been an absolute game-changer in my kitchen! If you're someone who loves soft, chewable nugget ice (think restaurant-quality ice), this machine is a dream come true. It delivers perfectly-sized, crunchy nuggets that make every drink more refreshing.
Setup was a breeze, and it's surprisingly compact for what it delivers. The machine is fast, pumping out a large batch of ice in no time, so there's always plenty on hand, even for larger gatherings. I also love how quiet it runs—no more loud clunky noises while it's making ice.
One of the best features is its sleek design, which fits right in with my modern kitchen setup. It feels like a premium product that’s built to last. Cleaning it is easy, too, thanks to the self-cleaning function.
If you’re serious about your ice or just want to elevate your beverages, this ice nugget machine is worth every penny! I can’t recommend it enough.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great crunchy ice!
on September 18, 2024
Posted by: Snuggybear511
from Birmingham, AL
Love this machine. Makes great ice. Using distilled water keeps the machine from having to be descaled. Still need to clean the machine from getting dirty.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Ice
on September 18, 2024
Posted by: Ice maker a
from AR
As noted in other reviews, the unit can be noisy at times. But that is only for a few minutes, and not excessive. The machine makes fabulous ice, and enough for our busy household.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy MichaelGE_AppliancesSeptember 25, 2024
We’re happy to hear that you’ve been enjoying your new Opal icemaker and the delicious nugget ice it produces. We love being able to monitor ice production through our innovative SmartHQ app, and you don’t have to worry about running out since this model can produce up to 38 pounds of ice in a day.
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Opal ice machine 2.0
on September 22, 2024
Posted by: Minneapolisgas
Ice machine works very well for the last 11 months stopped working and sent a request to get it warranty. See what will happen.
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Eh
on September 30, 2024
Posted by: Ktob
from Nj
I loved it for 3 months then it all went down hill. Horrible sounds. Gooey things floating in the base.
Features
5 out of 5
5
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy MichaelGE_AppliancesOctober 1, 2024
We only want the best from our appliances, and we want to help with your Opal. You can find cleaning instructions at the link below.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060634

If you continue to have issues, we encourage you to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Easy to set up
on October 1, 2024
Posted by: KLG3
from Oklahoma
Very simple to set up and enjoy ice within minutes!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Hooked on OPAL ICE.
on October 2, 2024
Posted by: 22Sandman
from Kansas
Opal ice machine is excellent. After have one before we choose to get a new one. We could not go back to regular ice cubes. Noticed nice added features with this model. We are hooked on having great ice anytime we want great ice.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Amazing Quality
on October 4, 2024
Posted by: Mfarr11
from St. Louis, MO
This is such a nice appliance. Yes it is defiantly a niche product, but the the quality and taste of the ice if you buy the filter is amazing. We use our fridges filtered water pitcher to fill the side tank, then it gets filtered yet again by the ice machine. Crunchy, cool, and refreshing. 10/10 would recommend
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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