Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,598 Reviews)
Rating breakdown 5,598 reviews
5 Stars
4,161
4 Stars
711
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,317 out of
4,841)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
4
50
on December 28, 2023
Posted by: CAT38464
Overall, I love my icemaker so far. I wish the water supply container lasted longer, and that the ice-making machine was a bit less noisy. Other than that, I would rate it a big 10. Now, I would give it a 9.9.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on December 28, 2023
Posted by: KelliLou
from Destin, DL
We received this as a gift after my parents had one of their own. We love the ice that it makes!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on December 28, 2023
Posted by: MILIE1000
from Marietta, GA
Love this ice maker! I owned two different ones prior to finally getting an Opal! Love the wifi connectivity and the side tank.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly Recommend!
on December 29, 2023
Posted by: Kyle45
from Kentucky
The ice maker is great. It produces ice quickly and the ice is amazing. I gave it a 5 even though I wish it would keep the ice produced Cole but, it is still a great purchase. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome machine
on December 29, 2023
Posted by: Klesure
from Mississippi
Love this. Best purchase I’ve made in a long time. It matches my other appliances which is a bonus.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the ice, but is leaking
on December 30, 2023
Posted by: Jwgroves6
from Maryland
While I love the ice it produces and the ease of use, at about the 1 year mark the unit began to leak. I am regularly finding water underneath the unit. And it is not just from what drips onto the tray. Unit has been cleaned and descaled repeatedly since purchase.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, January 12, 2024
Hi there,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is leaking from the bottom and we're happy to help
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
We are glad that we could provide you with troubleshooting steps. Thank you for choosing GE Appliances for your home.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is leaking from the bottom and we're happy to help
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
We are glad that we could provide you with troubleshooting steps. Thank you for choosing GE Appliances for your home.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
AMAZING!! Life changer at my house!!
on December 30, 2023
Posted by: Dani Jo 81389
from Junction IL
I love love love my ice maker! I don’t know how I did without it
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on December 30, 2023
Posted by: Mmilliron
from Florida
Great soft ice....very fresh ice and very fast..and quite.I tried 3 other brands and was disappointed but not with this one it makes the best ice ...
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com