Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,598 Reviews)
Rating breakdown 5,598 reviews
5 Stars
4,161
4 Stars
711
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,317 out of
4,841)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Best Ice
on December 26, 2023
Posted by: Oscillo
from NY
The family loves this ice! We had friends over as well and it’s a hit with drinks and on it’s own.
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy set up and good ice on its way
on December 26, 2023
Posted by: BigAlJewell
from Defiance,ohio
All my family members have these and we received this one for Christmas. Easy set up and makes ice in a hurry. Now we have the good ice too!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New ge ice maker great
on December 26, 2023
Posted by: Woodsy62
from Foothill Ranch, CA
Makes great rabbit ice
Use it every day
Never knew it could be this good
Wish I would have gotten sooner
Use it every day
Never knew it could be this good
Wish I would have gotten sooner
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Convenience and Ease of Use
on December 26, 2023
Posted by: alajacket
Easy to startup using the APP. Cold drinks have never been this good!
Written by a customer while visiting geappliances.com
Customer Rating
5
The good ice
on December 26, 2023
Posted by: Icecruncheer
So far..amazing! Finally get to crunch on the “good ice” as we call it! Easy to install! Exactly what you’re looking for. Ice is quick to fill!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaked all over my wood floors
on December 26, 2023
Posted by: Rpru
from Dallas, TX
After ice started making, water started leaking out of bottom of machine. Ran down cabinets and all over my wood floors
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, January 10, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is leaking water and ruined your floor. That is the last thing we want when someone chooses our appliances.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
Please contact us again if you have additional questions or concerns.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is leaking water and ruined your floor. That is the last thing we want when someone chooses our appliances.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17641
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718.
Please contact us again if you have additional questions or concerns.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Gift!
on December 26, 2023
Posted by: BRJMOM
from NM
Just received as a Christmas gift and so far so good! Tedious set up with the cleaning process, only because I was so excited to get it set up and making ice. No complaints seeing as I just started using the machine…
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Squeaking Ice Maker
on December 27, 2023
Posted by: Operator1986
The machine makes great ice however, there is a squeaking noise that will annoy you tremendously.
Response from geappliances.comBy Charlie, GE_Appliances, January 3, 2024
Hello,
Thank you for taking the time to provide feedback on your icemaker. We're sorry to hear that your ice maker is louder than anticipated, and we want to help!
We recommend referring to the link below for normal operating noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=SQUEAK%20%2D%20When%20Opal%20is%20in,water%20for%20approximately%205%20minutes.
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718, Mon-Fri from 8 am-8 pm EST
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEAppliances
Thank you for taking the time to provide feedback on your icemaker. We're sorry to hear that your ice maker is louder than anticipated, and we want to help!
We recommend referring to the link below for normal operating noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276#:~:text=SQUEAK%20%2D%20When%20Opal%20is%20in,water%20for%20approximately%205%20minutes.
If the issue continues, we recommend reaching out to Opal Support at myopalservice.com, or you can also contact 1-866-907-6718, Mon-Fri from 8 am-8 pm EST
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com