Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,598 Reviews)
Rating breakdown 5,598 reviews
5 Stars
4,161
4 Stars
711
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,317 out of
4,841)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
4
Best Nugget Ice Maker You Can Buy
on December 4, 2023
Posted by: talvasta
from SLC, UT
Wonderful nugget ice maker. The best you can buy. It's pretty quiet, makes ice fast and I love that you can set an on/off schedule with the app. However, it is expensive and if it stops working hopefully you're still under warranty because your options for repair are non-existent. We're on our second unit because the last one started leaking 6 months after the warranty ended and there was nothing we could do but junk it and buy a new one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Okay ice maker
on December 4, 2023
Posted by: DianaT55
from Maysville, OK
Ours leaked water everywhere till my husband worked on the machine to fix it but now it says 'add water' a lot even when the water reservoir is completely full. Makes good ice just so many other issues.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Kacie, GE_Appliances, December 12, 2023
Hi - We sincerely apologize for the difficulties you've encountered with your ice maker, including the water leakage and the 'add water' message despite a full reservoir. We understand the frustration this has caused, and we appreciate your patience. We strongly encourage you to contact Opal through their support line at 1-866-907-6718. They will best be able to resolve any issues you have. We wish you all the best moving forward. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!!!
on December 4, 2023
Posted by: Anonymous
I love it!!! No regret buying this product. I highly recommend this product!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud squealing
on December 4, 2023
Posted by: Ttripp
This is the second one I purchased, the first after 3 months made a high squealing noise and it’s loud and many people with same issue can be found. It says it’s defrosting but it just quit so I bought a second and 3 days later it’s squealing as well. Love the ice it makes but hate the machine and being woke up at night.
Response from geappliances.comBy Charlie, GE_Appliances, December 12, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is squealing and we're happy to help.
We recommend referring to this link for some helpful troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your ice maker is squealing and we're happy to help.
We recommend referring to this link for some helpful troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Love our nuggets!
on December 5, 2023
Posted by: Chugghins
from Texas
We cannot do without our ice machine! We used to buy two or three bags of nugget ice a week! Now, we make it at home. It keep our drinks colder longer and I personally love to chew on the ice as well!❤️
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice maker
on December 5, 2023
Posted by: mariah24
from Pennsylvania
I just got this product. I love it already. It is quiet, makes ice really fast. Best ice maker I have ever owned by far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
perfect ice
on December 8, 2023
Posted by: Arley j
Great ice making machine!!! highly recommended
Perfect ice for drinks
Perfect ice for drinks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Plenty of ice for all
on December 8, 2023
Posted by: Zenia
Ice maker kept up with ice for gathering Thanksgiving day
Written by a customer while visiting geappliances.com