Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,598 Reviews)
Rating breakdown 5,598 reviews
5 Stars
4,161
4 Stars
711
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,317 out of
4,841)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Finally, my "Sonic" type ice at home.
on July 24, 2023
Posted by: Ice buds
Everything I hoped for! Finally have my "Sonic" ice at home.
Just wish it was an inch shorter to fit under kitchen cabinets by refrigerator. Instead, it has to be in the laundry room.
Just wish it was an inch shorter to fit under kitchen cabinets by refrigerator. Instead, it has to be in the laundry room.
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick producer
on July 24, 2023
Posted by: wataugadreams
Large water & ice capacity, cubes melt fairly quickly.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
OKish
on July 24, 2023
Posted by: TeamCKCC
from Dallas, TX
When it works it works amazingly, but we have to clean it literally every other day for it to produce ice! If we do t clean it every other day ice won’t build up and it won’t make it worth the time.
Features
4
Performance
1
Quality
4
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 26, 2023
Oh no...
We're so very sorry that your Opal icemaker isn't operating as it should and that you have to clean it everyday. This is certainly not the experience we desire for you and we're more than happy to provide guidance. Please refer to the link here for some troubleshooting tips that may resolve this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289
If the suggestions above don't seem to help, please ontact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST.
Thank you so much for reaching out. Best wishes. - Tierra@GEA
We're so very sorry that your Opal icemaker isn't operating as it should and that you have to clean it everyday. This is certainly not the experience we desire for you and we're more than happy to provide guidance. Please refer to the link here for some troubleshooting tips that may resolve this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289
If the suggestions above don't seem to help, please ontact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST.
Thank you so much for reaching out. Best wishes. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautifully Engineered and Efficient
on July 25, 2023
Posted by: samsungsam
In a world of ice, a machine I found
That brought me joy, with each crunchy sound.
Its pellets, like diamonds, so cold and pure,
A frozen delight that I couldn't ignore.
WiFi connected, conveneice untold,
Controlling with ease, an app so hold.
No more fuss, no hassle nor strife
Just a touch of a button to bring ice to life.
The design, so thoughtful, a sight to behold,
Pretty and minimalist, a story GE told.
Sleek and compact, it fits in my counter just right,
And guides me in the darkness with its radiant light
The silence it brings, as it hums with grace,
No clattering noise, to disturb my space.
Assembled with ease a breeze through and through,
This Opal ice machine is a dream come true.
That brought me joy, with each crunchy sound.
Its pellets, like diamonds, so cold and pure,
A frozen delight that I couldn't ignore.
WiFi connected, conveneice untold,
Controlling with ease, an app so hold.
No more fuss, no hassle nor strife
Just a touch of a button to bring ice to life.
The design, so thoughtful, a sight to behold,
Pretty and minimalist, a story GE told.
Sleek and compact, it fits in my counter just right,
And guides me in the darkness with its radiant light
The silence it brings, as it hums with grace,
No clattering noise, to disturb my space.
Assembled with ease a breeze through and through,
This Opal ice machine is a dream come true.
So here's to the Opal, a machine so divine,
Bringing style, refreshment, each pellet so fine.
With WiFi convenience and a design so sleek,
I recoothis product, a treasure you'll forever seek.
Bringing style, refreshment, each pellet so fine.
With WiFi convenience and a design so sleek,
I recoothis product, a treasure you'll forever seek.
Written by a customer while visiting geappliances.com
Customer Rating
3
Melts Quickly
on July 25, 2023
Posted by: goe64
Have not had it long. The ice melts quickly. It melts more than I use. I have to refill the external tank every day. It is a nice-looking unit. Quiet
Features
3
Performance
2
Quality
5
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 26, 2023
Hello - Thank you for taking out some time to connect and share your review. We're glad that you are enjoying the appearance and performance.
This is something we are going to forward over to our product team, this way we can look for improvements that we can make going forward. We know it can be important to have more access to ice, especially in the summer.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
This is something we are going to forward over to our product team, this way we can look for improvements that we can make going forward. We know it can be important to have more access to ice, especially in the summer.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Ice
on July 25, 2023
Posted by: Why do I need
Makes ice like it's supposed to. Okay, you wanna review, but you won't let me post it. Because not enough characters, Why can't a review be short and Sweet No need to write a book, When the product goes, what it's supposed to do.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 25, 2023
Posted by: Kevinklake55
The ice maker has been very useful with the heat and the ice is excellent
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing!
on July 25, 2023
Posted by: 05jana05
Best thing I’ve ever ever bought! In fact, I had to buy my mom one too bc she was in LOVE
Written by a customer while visiting geappliances.com