Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5 out of 5
4.5
(5,600 Reviews)
Open Ratings Snapshot
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product. 
(
4,319 out of 4,843
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5 out of 5
5
Love it
on May 7, 2023
Posted by: Jarzy
from Nebraska
I love it. Makes ice all day can even control the machine from my phone
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
My 2nd Opal and not disappointed!!!
on May 7, 2023
Posted by: MalissaP
from Atlanta, GA
I really didn’t need to buy another one but my neighbor who is my daughter and my grandkids would come so much to buy ice. I recently moved, they were more sad about the ice machine than me moving, lol. So I gave her the old one and purchased a new one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love it
on May 8, 2023
Posted by: Njjernigan
from Evansville, IN
We have an open kitchen and living room and I love that I can program it to start about an hour before I get up and have fresh ice. But also if the husband is snoring too bad and I wanna sleep on the couch in silence I don't hear it running all night. Friends come over to visit and always ask to take a cup of ice home with them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Tierra@GEAGE AppliancesMay 12, 2023
Hey there!

We're so glad to know that you love your new Opal Ice Maker. Thank you for taking the time to post this review. We're pretty fond of this unit as well. Especially since you'll never run out, thanks to a large capacity ice maker that makes one pound of fresh ice per hour and holds up to 48 ounces at a time!

We appreciate you sharing. Enjoy! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fast and always full
on May 8, 2023
Posted by: LFKAYBO
from Southeast Michigan
Makes ice quickly. Our family of 4 never runs out of ice. We love the small ice pellets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
So far, so good
on May 8, 2023
Posted by: Kimbrow33
from Midland, Tx
I would have rated it higher but we’re on our 2nd machine. The first one screeched loudly and had to be replaced the first week we had it.
Response from geappliances.comBy Tierra@GEAGE AppliancesMay 9, 2023
Hello,

We appreciate you taking the time to share how things are going with your Opal. We're sorry to hear that your first one didn't work out so well, but glad to know that you were able to have it replaced. Thank you for trusting us and we sincerely hope that your new unit will bring you satisfaction for many years to come.

Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
It's got a minor flaw, but overall it's great
on May 8, 2023
Posted by: JimMag
from Chicago
This machine is a little confusing to set up, but once you've attempted it, it becomes clear. Same goes for the weekly cleaning. A little spilled water, and you've figured it out. Makes a LOT of ice in a short time, the running noise isn't as bad as some people have told me it was., and so far (1 month in) I've had zero issues with the unit, which I use all day everyday. The clip in the back where the tube ends get plugged in falls off easily, which could have been easily fixed (design flaw) but its not a deal breaker. You just have to pick it up and put it back on if you aren't extra careful each time you plug in ends of the tube in. Optional water filter is a nice touch, but I just start with filtered water so I didn't need to buy that additional feature. Easy to use, and good quality construction. A+
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Wonderful!
on May 8, 2023
Posted by: Brooklyn15
from New York
The machine is easy to use! I love the nugget ice and it makes ice pretty fast! My favorite feature is the app! I love being able to set a schedule so I have ice when I come home from work! I highly recommend if you are wanting a great quality nugget ice maker!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great icemaker
on May 8, 2023
Posted by: Rebeccq
from Virginia
I had a minor issue when I first got my icemaker with the power switch. It was very temperamental and I had to try a few times before I could actually get it to turn on or off. Contacted customer support, they sent a new right out. I love the soft crunchable ice. I was afraid that it would melt quickly but it does not. I also love being able to program the start and stop time. All I have to remember to do is give it water. This is a pricey machine but in my opinion, it is worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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