Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,600 Reviews)
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,319 out of
4,843)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
3
Price could be a better value
on May 1, 2023
Posted by: Betgowmad
from Pierre part LA
Works well. Not sure the Wi-Fi function is that productive. My wife loves the ice. It’s odd when it runs the water to filter it when it is full of ice. Not sure that was explained well. Needs to hold more water. We would consider the additional tank. I am sure that is expensive too.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 2, 2023
Hello-
Thank you for taking the time to provide the pros and cons that you have regarding your new Opal ice maker. We very much appreciate hearing your feedback.
With that being said, we're thrilled to hear that your ice maker is working well and as it should. We hope that you will enjoy this ice maker for many years to come!
Thanks for your time,
-Devin@GEA
Thank you for taking the time to provide the pros and cons that you have regarding your new Opal ice maker. We very much appreciate hearing your feedback.
With that being said, we're thrilled to hear that your ice maker is working well and as it should. We hope that you will enjoy this ice maker for many years to come!
Thanks for your time,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Icemaker
on May 1, 2023
Posted by: MermaidAng
from Surfside Beach, South Carolina
This GE Opal Ice Maker is very quite and makes ice non stop. It is easy to maintain. We even drain it when leave the house and it is easy to put water back in and restart. We got this so we could have clean ice and use LeBlu Bottled Water. I would say get the ice maker its worth the extra money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesme Product!
on May 1, 2023
Posted by: Scoot0627
from Monument Colorado
We love our new GE Profile countertop icemaker. We use it every day. Easy to set up and makes great ice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid purchase
on May 1, 2023
Posted by: Paul3708
from NC
The household wanted an ice maker that made smaller ice. Well, this one fit the bill and is always being used. After a couple months it’s still working like a charm. The cleaning routine will take some getting used to but, it wasn’t terrible.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Had to return the first one
on May 1, 2023
Posted by: DM1965OK
from Oklahoma
The ice maker stopped making ice about 10 days after I purchased. I returned to the retail store for a new one. So far, so good. This one seems to be working properly.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 2, 2023
Greetings.
Congratulations on your new Opal Ice maker. Nugget ice is the key to every nice cold drink. We're very sorry to hear that your first one needed to be returned, and we are so glad to know your replacement is working perfectly for you.
Built-in WiFi and Voice Control lets you easily pair your ice makers' built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google. How convenient!
If you ever have any questions or need assistance, always feel welcome to reach out. It is such a pleasure to have you as part of our GE Appliances team.
-Haley@GEA
Congratulations on your new Opal Ice maker. Nugget ice is the key to every nice cold drink. We're very sorry to hear that your first one needed to be returned, and we are so glad to know your replacement is working perfectly for you.
Built-in WiFi and Voice Control lets you easily pair your ice makers' built-in WiFi with the SmartHQ app to monitor device status and schedule fresh ice. Plus, receive automatic software updates that include the latest ice maker features and access voice control capabilities through Alexa and Google. How convenient!
If you ever have any questions or need assistance, always feel welcome to reach out. It is such a pleasure to have you as part of our GE Appliances team.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful machine
on May 1, 2023
Posted by: SalSal02
from North Little Rock, Arkansas
I bought this ice maker with the money I won from my disability case. I have a ton of health issues and have been issuing bagged ice for a while now and my hands and back don’t like me picking them up. I bought this machine to help me get ice easily as I use tons of it a day and esp if I have company over it’s worked great I would def buy it again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
5 Stars!!!!!
on May 1, 2023
Posted by: IceOnDemand062331
from St. Louis, MO
My family and I go through ice fairly quickly, so to find out about this icemaker, was a godsend! We have an icemaker on our fridge and we even purchased ice trays.....we still ran out of ice before the day ended. I was watching a "Tik Tok Made Me Buy It" video and stumbled across this gem! It starts making ice within 20 minutes of set up and as long as you keep the reservoir full, it'll make ice all day! There is one caveat, we have to clean it every week. I would love to have an icemaker that I can clean once a month, so that it could be done when I clean my fridge. :-)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice machine
on May 1, 2023
Posted by: Slimshady44
from Zeigler IL
It works very well and nice but lately has been making very loud screeching noises. I’m not sure what to do.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 2, 2023
Hi there,
We certainly understand your concern about your Opal making odd noises. Thank you for taking the time to post this review. We're happy to help. It is normal for the Opal to make some sounds and noises. Please refer to the articles below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289
If any of the suggestions above don't help or you feel that the Opal is making unusual noises, please contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Please reach out if you need further assistance. Have a great day. - Tierra@GEA
We certainly understand your concern about your Opal making odd noises. Thank you for taking the time to post this review. We're happy to help. It is normal for the Opal to make some sounds and noises. Please refer to the articles below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289
If any of the suggestions above don't help or you feel that the Opal is making unusual noises, please contact Opal Support at myopalservice.com or call 866-907-6718, Monday through Friday, 8:00 AM to 8:00 PM, EST.
Please reach out if you need further assistance. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com