Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,600 Reviews)
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,319 out of
4,843)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Very nice ice maker
on April 25, 2023
Posted by: Aj k
from Newcity ny
Works great gives the best cubes can use your phone for the app for it to turn it off and on and such easy way to add water to it best ice maker I’ve owned
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on April 25, 2023
Posted by: Need icr
from Utah
works very well quite nice Ice, nice looking, easy set up
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome production
on April 25, 2023
Posted by: Becky 75
from Surprise, AZ
We love the amount of ice it makes, it easily keeps up with our use. I am an ice chewer and it drives my husband nuts, this ice is perfect consistency and he does not hear me chewing! We love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice Machine
on April 25, 2023
Posted by: Guess1213
from Houston,Tx
I have had this product for 9 months and have loved it, I went through alot of reviews looking for an ice maker. This one looked like it would be a good match because of its size and my love for Nugget Ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 3, 2023
Welcome to the GE Appliance family! We're glad this ice maker is the perfect size for your home, and it's great to have you with us. Thanks for leaving a review!
-Sylvia@GEA
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Liking it
on April 26, 2023
Posted by: LoDo
from Louisiana
I was in love with this ice machine until this morning at 4:00 am it started making this horrible noise. I had to unplug it. I plugged it in about 3 hours later and it stopped making the noise. Not sure what that was about. lol I love the ice it lasts long in my drink. I've only had it less than a month so I hope the noise isn't serious because this machine is expensive. Overall I gave it a 4 star because of the noise but if I would've rated it yesterday I would've gave it a 5 star.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Premium Ice
on April 26, 2023
Posted by: JerDHump
from Dallas, TX
This is the way ice was meant to be enjoyed. I can’t overstate enough how much of a game changer this is for our family. We spent way too much money trying to fix our current fridge icemaker and finally gave up. Made the jump to a standalone GE nugget icemaker, and our lives and improved 10,000 fold.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
That Good Ice
on April 26, 2023
Posted by: Anonymous
My wife purchased this as a gift to herself and it has made its money back already. We used to buy 2-4 bags of ice a week because the refrigerator couldn’t keep up. Now with this on our side board we’ve yet to need a supplemental bag.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Can’t get a full tray of ice
on April 26, 2023
Posted by: CWTa
from Utah
It defrosts before tray is full of ice and before water tank is low. It makes a very loud noise when defrosting
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 27, 2023
Hello there-
Thank you for taking the time to provide a review on your Opal Ice Maker- your feedback is valued and very important to us.
With that being said, if this is occurring we usually recommend that you clean and descale your opal. You can find instructions on how to do so on page 7 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--isJ6-AjW--/l4bvnckvboybfo7see8f.pdf?_ga=2.266256975.1700884998.1682354117-883743648.1682354117
If you are continuing to experience issues with your Opal, we would recommend that you call Opal Support to look into initiating a warranty claim. For parts or warranty, you can go to https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc, or you can also contact 1-866-907-6718, M-F 8-8 EST.
We hope this helps. Thanks again for your review.
-Devin@GEA
Thank you for taking the time to provide a review on your Opal Ice Maker- your feedback is valued and very important to us.
With that being said, if this is occurring we usually recommend that you clean and descale your opal. You can find instructions on how to do so on page 7 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--isJ6-AjW--/l4bvnckvboybfo7see8f.pdf?_ga=2.266256975.1700884998.1682354117-883743648.1682354117
If you are continuing to experience issues with your Opal, we would recommend that you call Opal Support to look into initiating a warranty claim. For parts or warranty, you can go to https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc, or you can also contact 1-866-907-6718, M-F 8-8 EST.
We hope this helps. Thanks again for your review.
-Devin@GEA
Written by a customer while visiting geappliances.com