Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,600 Reviews)
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,319 out of
4,843)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
SMALL PERFECT MUNCHING ICE
on April 18, 2023
Posted by: Jsg2ben
from Springfield MO
LOVE LOVE LOVE my ice maker. Do not need to buy sonic drinks or ice every day. I am saving a fortune and love the convenience of having it at home. My guests love it too and say drinks just taste better with this ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect ice!
on April 19, 2023
Posted by: SassyB
from Oklahoma
Love the ice maker! It is perfect “sonic” ice every time!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 21, 2023
Hello there, thank you for reaching out. We are very happy to hear that this icemaker produces the ice you are looking for! If you ever need any help from us in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love this ice machine
on April 19, 2023
Posted by: Choward617
from Freeport, Florida
I don't know how I ever lived before this ice machine. The nugget ice makes anything I drink perfect! The side tank is a must. It's so convenient and cleaning is super easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on April 20, 2023
Posted by: Winwatz18
It has become our favorite appliance. Sonic ice at home! Makes every drink fun. And SO easy to refill and clean. 5 stars.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Nugget Ice Maker
on April 20, 2023
Posted by: tcb1187
from Macclenny, FL
This is the best nugget ice maker. It’s very quiet you don’t even hear it. Worth every penny and more! Perfect for all the ice eaters like me who live in a rural area that doesn’t have a Sonic to get their ice! It’s worth it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love It!
on April 21, 2023
Posted by: Anonymous
from Conway
This product does everything I needed to do and more. It makes minimum noise which does not bother me at all because it’s in the kitchen, but it makes enough ice and never runs out considering how much ice I use a day. With the Wi-Fi feature. I am able to set it to come on and go off at a certain time so it’s definitely worth his weight in gold. My icemaker originally did not come with it the water well, but I was able to buy one and add it on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working
on April 22, 2023
Posted by: TxLars
from Texas
Stopped working within a couple months. Hoping company will be easy to work with in seeking a warranty claim. Will update once we find out how difficult or willing they are to back their products…
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 24, 2023
Hello,
We’re so sorry to hear that your Opal failed unexpectedly. It’s always frustrating when any appliance has issues, but it can be even worse when it’s something so new and this is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
We’re so sorry to hear that your Opal failed unexpectedly. It’s always frustrating when any appliance has issues, but it can be even worse when it’s something so new and this is not something we want or expect from our products. The best thing to do in this situation is to reach out directly to the Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the nugget ice!
on April 22, 2023
Posted by: Tazwuman
from Santa Clarita, CA
Once the machine has cycled through the water cycle for the first few minutes the ice starts coming out quickly. Impressed with the amount of ice made in the first few hours. Ice us just like Bob's Big Boy and Sonic ice! We got the machine with the side tank and it is so much easier to fill.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com