Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,600 Reviews)
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,319 out of
4,843)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
1
Only had for 3months not producing ice nothing
on April 11, 2023
Posted by: Rick67w
from North Carolina
Unit stopped working no ice motor is not working no ice less than 3months old
I would recommend this to a friend!
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 12, 2023
Hello,
We’re so sorry to hear that your new ice maker stopped working unexpectedly. We know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s something so new. The best thing to do in this situation is to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that your new ice maker stopped working unexpectedly. We know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s something so new. The best thing to do in this situation is to reach out directly to our Opal support team. They can be reached by phone at 1-866-907-6718, or you can fill out the form at the site linked below and someone will reach out to you directly.
https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc
We truly appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for our camper!
on April 12, 2023
Posted by: Afcarter530
from South Carolina
We live in our camper and this works great! Love the capacity and the ice it makes. Much better than the one we were using!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice Cold
on April 12, 2023
Posted by: Marvelous65
from Murfreesboro Tn
Great little machine keeps a family of four with plenty of ice! Cold and chewable, chills beverages quickly. Quiet! Helps keep the pups cool too after a play session outside. They line up for the small cubes!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it Overall!!
on April 12, 2023
Posted by: crobbs
from Winnie, Texas
My only complaint about the GE Ice Maker is that while it’s making ice there is a terrible squeaking noice that it makes that gets my dogs attention and causes him to absolutely freak out. If you can ignore that, it’s a great product and would absolutely recommend!
I would recommend this to a friend!
Features
3
Performance
3
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the ice maker.
on April 12, 2023
Posted by: Lvivanco
from California
Love the ice size and the machine is simple to set up and use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice maker
on April 13, 2023
Posted by: JAJ and JBJ in Texas
from Houston
We've been debating making the leap to a home soft pellet machine but glad we did. Although it's a big hit on the budget, it has been producing plenty of ice and we no longer need to pay for it at our local Sonic. Much softer than theirs also. My wife has been using the ice all day and night.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Purchase
on April 14, 2023
Posted by: RK72
from Springdale, AR
Looks just as pictured works great! Received in perfect condition. Easy to set up and started making ice very fast after running the rinse cycle as recommended. I did purchase the filter and it was easy to install also. I have purchased a different ice maker in the past and it was ok I felt like I had to stay on top of it to have enough ice. This one was more expensive but you get what you pay for. I love the side tank and I always have ice ready to go. I am so glad I splurged on this one!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good ice maker but needs improvement.
on April 14, 2023
Posted by: rmphil53
from Florida
This is number two. First one lasted 10 months. “OUT OF WATER “ but was full. Opened drawer and went to “DEFROST CYCLE”. Had to unplug to make ice again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com