Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5 out of 5
4.5
(5,600 Reviews)
Open Ratings Snapshot
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product. 
(
4,319 out of 4,843
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
1 out of 5
1
Do not buy!
on March 3, 2023
Posted by: OpalBreaksFrequently
from Bellflower, ca
Breaks quickly, the first one we got broke after about a month, the first replacement broke after a week, the second replacement didn’t work out of the box. We are now on the fourth unit and are hoping it will last a little longer
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Joyce@GEAGE_Appliances March 6, 2023
Hello- We are so sorry to hear you've had this experience. We certainly don't expect this to happen and truly apologize for your inconvenience. We hope your new model lasts a very long time. If you have any questions in the future, please reach out to us us directly and we will be happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fantastic Ice Maker!!!
on March 3, 2023
Posted by: Ries22
from Sun Prairie WI
We are beyond happy with our ice maker. Very easy to use. Easy to clean and extremely quiet. I have zero complaints on this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Best nugget ice around!
on March 3, 2023
Posted by: Jarvis23
Love everything about this machine! Money well spent!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love it!
on March 3, 2023
Posted by: TaraRS
Easy to use and makes great ice! I love that it fits well on the counter top.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Awesome ice maker!!
on March 3, 2023
Posted by: Nickname I want is taken
from Houston TX
Had it for about 5 months now. It has been working flawlessly. For a household of 2, the side tank was not needed. Water refilled about once a week or so. The key thing is to only use distilled water. It will help prevent a lot of problem. Another thing I noted in other reviews about water leaking. I had water leakage once and quickly realized it’s completely user error. When the ice bin is full, do not refill the water to the max line. The app has very basic function, schedule on and off, and turning on/off/dim the light. My wish list is for GE to add a function to schedule the light individually. My only complaint is it can get loud sometimes, usually when water is close to being empty.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
LoveTo chew this ice!
on March 3, 2023
Posted by: Tomball babs
from Texas
I love my Opal ice maker I did have the one with the side tank. It is by far the best ice you will use in your
Cocktails! Very important reminder to clean the machine regularly… it will start squeaking if you let the calcium build up! I did use super filtered water and. Lean it out monthly!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Who doesn’t love Pellet Ice?
on March 3, 2023
Posted by: StevenAL
from Alabama
While the ice is great, there is a significant amount of maintenance to keep your ice clean and enjoyable.
The ice “bucket” drips condensation on your counter or tray every time you pull it out.
Be aware of the size of this thing as in a small kitchen, it would take up a large amount of counter space.
The side reservoir, can help you go almost a month on one refill.
The app allows you to schedule times to make ice. And ice is coming out about 10 minutes after you start it. And the ice bin can be full in about 3 hours. That is 3 lbs of awesome ice.
Setup can be awkward if you go by the instructions, so go find a YouTube video and it is easy.
Enjoy your beverages with your favorite ice. You will be glad you got this.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Opal 2.0
on March 3, 2023
Posted by: The Big Toe
from Portland Tx
Love this ice maker to the bones would recommend 10/10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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