Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,600 Reviews)
Rating breakdown 5,600 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
349
89%of customers recommend this product.
(
4,319 out of
4,843)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
3
Great ice-loud machine
on September 29, 2022
Posted by: Opal review
Absolutely love the ice but the machine makes some very loud noises. I previously owned another ice maker at a much lower price point that failed after 1 year so I upgraded to this machine but for the price I’m surprised at how loud it is. Especially because I bought the 2.0.
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 4, 2022
Hi - While we are delighted to hear you love your new Profile Opal ice maker, we are sorry you're finding the unit to be louder than you expected. We recommend reviewing page 14 of the owner's manual which provides descriptions of the normal sounds you can expect to hear and recommend you clean and descale the ice maker as explained on pages 7-9 -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf --
Doing so may help lessen some of the sounds you're hearing. You have purchased a great model ice maker and we want you to be happy with your purchase. Please keep in touch as we are here for you. Kind regards - Vikki@GEA
Doing so may help lessen some of the sounds you're hearing. You have purchased a great model ice maker and we want you to be happy with your purchase. Please keep in touch as we are here for you. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Keeps up with me and I'm an ice MUNCHER!
on September 29, 2022
Posted by: King Arthur IV
from Free State of Texas
My wife bought this for me and I love it! No more having to stop at Murphy Express, Sonic, or Valero to have soft ice! This machine starts pumping out ice 20 minutes after I plugged it in! Suggestions for improvement- include these in your refrigerators, provide a kit to run a direct water line to the machine.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Its great, when it works
on September 30, 2022
Posted by: RT5555
from Seattle, WA
The ice is great, the machine is super noisy and problematic. Had to return one which took 2 months because it made a horrendous squeak.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 5, 2022
Hi - Thank you for sharing your experience with your Profile Opal ice maker. While we are delighted you find the ice itself is great, we are deeply sorry to hear you had an issue with the ice maker and a delay occurred with the arrival of your replacement unit. Please accept our apologies for any inconvenience or frustration this situation may have caused you.
To get the best operation from your Opal, please make sure you have 3" air clearance on all sides of the unit and follow the cleaning and descaling instructions in the owner's manual as directed on pages 7-9 -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- We are confident your replacement unit will serve you well. Kind regards - Vikki@GEA
To get the best operation from your Opal, please make sure you have 3" air clearance on all sides of the unit and follow the cleaning and descaling instructions in the owner's manual as directed on pages 7-9 -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- We are confident your replacement unit will serve you well. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Family loves!
on September 30, 2022
Posted by: Milic
from Odessa, TX
Online feature is very helpful in having ice at all times.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love love
on September 30, 2022
Posted by: 11Bulldog11
from Minneasota
All I can say is I love it its the good ice no more hurting your teeth chewing ice
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Machine
on September 30, 2022
Posted by: aeckhoff
from Kansas City, MO
We love our ice machine and has led us to getting rid of our relationship with sonic ice
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Life changing ice maker. Everyone loves it.
on September 30, 2022
Posted by: crad104
from CA
Bought this ice maker after our current refrigerator ice make broke which seems to be a common issue with this brand (Stick to TV's and Phones). In the futures plan on buying a GE refrigerator as we also bought a GE dishwasher and are very impressed with how it works and the GE brand.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent machine
on September 30, 2022
Posted by: CMKT
from Columbus, OH
Easy to use and quick to refill. highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com