Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,601 Reviews)
Rating breakdown 5,601 reviews
5 Stars
4,161
4 Stars
713
3 Stars
221
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,844)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Perfect ice and super fast
on August 18, 2022
Posted by: PJLINVILLE
from Madison WV
Perfect ice and easy to fill up, makes it super fast. Be everything about it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great part of your kitchen.
on August 18, 2022
Posted by: Julio M
It takes a day or two to get the hang of it and then you wonder how you lived without it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lots of problems
on August 19, 2022
Posted by: Aaron101967
from Apple Valley
Very problematic. Lots of maintenance and out of service time.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 29, 2022
Hey there,
Thanks so much for sharing your review with us. Our apologies to hear that you have been having some issues with your ice maker and we definitely understand how aggravating that is. We do recommend contacting Opal support if you haven't done so. You can contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Reach out if you have any questions. Take care. Mike@GEA
Thanks so much for sharing your review with us. Our apologies to hear that you have been having some issues with your ice maker and we definitely understand how aggravating that is. We do recommend contacting Opal support if you haven't done so. You can contact myopalservice.com, or you can also contact 1-866-907-6718, M-F 8-8 EST. Reach out if you have any questions. Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best ice ever!
on August 19, 2022
Posted by: Cara S
from Iowa
I love everything about this ice maker. It has that good-good (Sonic style) ice that only a real ice connoisseur can understand. My entire family loves it. We never run out of ice and use it frequently. I do have to refill the tank once a day but that's not an issue. I do wish it had a way to hook to a line but it's not that big of a deal (and not worth a deduction on the rating). Definitely worth the investment. I have recommended it to many people since buying it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Makes Horrible loud noises!!!!!
on August 19, 2022
Posted by: Anthony Rolfes
from Union, Ohio
The ice is great, the loud noises it makes are absolutely annoying and ridiculous!!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 29, 2022
Good day,
Thanks so much for taking some time to write about your Opal ice maker. It's pleasing to hear that you like the ice it makes. We do apologize for the loud noise and understand how much of a headache that can be. Please take a look at this article with a list of normal sounds you can expect.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.18709946.2018296457.1661777698-1399050172.1598645166
If you have any questions, let us know. We're happy to help. Mike@GEA
Thanks so much for taking some time to write about your Opal ice maker. It's pleasing to hear that you like the ice it makes. We do apologize for the loud noise and understand how much of a headache that can be. Please take a look at this article with a list of normal sounds you can expect.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.18709946.2018296457.1661777698-1399050172.1598645166
If you have any questions, let us know. We're happy to help. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on August 19, 2022
Posted by: Kgb01
This appliance is a lifesaver. Makes ice quickly and in small pieces.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
How does one live without this?!
on August 20, 2022
Posted by: Eesh
from Las Vegas, NV
I’ve stopped using my fridge ice and have become an ice snob. I mean really, how does one live without this once you’ve had it? It is such a beloved appliance that all our friends have now gotten one as well. Viva la slushy ice!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Purchase
on August 20, 2022
Posted by: Mike go tech
from Brownwood Texas
This is a close to “Sonic” ice as you can get.
Love it so far
Love it so far
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com