Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
The best ice machine ever
on April 2, 2022
Posted by: Anonymous
from Los Angeles
I know the price is very high but you have to consider the ice machine is so good. It makes a lot of ice within one hour. The ice is always fresh and clean. And it looks so beautiful on a countertop, mini fridge, etc.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It’s prefect for us
on April 6, 2022
Posted by: J Peach
from Apple valley Mn
Love this produced much easier to just fill steps away from the sink versus pick up big bags of ice from the store. Ice is already ready for you .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Worked perfectly right out of the box. Crunchy ice
on April 11, 2022
Posted by: Docharris
from Omaha Nebraska
Made a full bin of fresh crunchy ice right out of the box. The Manuel was easy to follow and we had crunchy ice within 30 minutes out of the box. One of the absolute best purchases I have made recently. Well made and easy to follow directions. Thanx GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for our RV
on April 13, 2022
Posted by: OurHappyHomeOnWheels
from A campground near you
We love this machine for our RV. It makes that good nugget ice! Great for campfire parties and get-togethers. We like how it recycles the melting ice back into the reservoir so no mess. About 12-15 min for the ice is available which is great. Highly recommend. 5 out of 5
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awsome Ice Machine
on April 20, 2022
Posted by: Milkman1864
from Mary Esther Fl
You cant go wrong buying this ice machine. I bought this ice machine for my wife for her birthday and she loves it. My wife would always bring bags of ice home from Chick-Fil-A and Sonic all the time and got to a point that i was tired of that. Since i purchased the ice machine it has work flawless. The ice machine is very quite and makes ice super fast. We love the app for the ice machine so we can turn it on before we get home and have ice ready when we want it. The ice is soft and great size its in between Chick-Fil -A and Sonic ice just the right size. One thing i have noticed is that if you keep the led light on in the ice maker it will melt the ice faster so i just keep it off but that's all. You can also set schedules with the app on what time you want to make ice. All in all great product and well worth the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Machine always says add water
on April 23, 2022
Posted by: K3Nono
from Panama City, Fl
It says add water even when it is full. I have cleaned it several times and have descaled also. After all of that it still says add water. Getting ready to return it!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, April 26, 2022
Hello. We appreciate you reporting your experience with your Opal, though we really hate to hear you’ve had an issue with the machine asking you to Add Water even when the well is full. We know that must have caused frustration, especially when you’ve already tried cleaning and descaling. We want you to have a great ownership experience with our Opal, and regret any inconvenience caused.
If it might be helpful, we do have an article describing steps you can try when the well is full but the machine won’t make ice/is indicating it needs water added; that is linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435& .Resetting the unit by unplugging it for 3 to 4 hours before plugging back in can help in some cases as well. If you are unable to correct the error, you can also contact our Opal Support at 866-907-6718 or online at myopalservice.com ; they would be glad to help.
We hope you’re able to resolve this issue soon, so you can enjoy your Opal without further inconvenience. If you have any other questions or concerns, we are happy to offer assistance any time. -Sarah@GEA
If it might be helpful, we do have an article describing steps you can try when the well is full but the machine won’t make ice/is indicating it needs water added; that is linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000062435& .Resetting the unit by unplugging it for 3 to 4 hours before plugging back in can help in some cases as well. If you are unable to correct the error, you can also contact our Opal Support at 866-907-6718 or online at myopalservice.com ; they would be glad to help.
We hope you’re able to resolve this issue soon, so you can enjoy your Opal without further inconvenience. If you have any other questions or concerns, we are happy to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it but….
on April 28, 2022
Posted by: MrsMeredith3
from Tampa,Fl
So I’ve wanted this little nugget ice maker for awhile. Finally convinced the husband to splurge on it because let’s face it it’s a little pricey. The only thing is when you open the bin after overnight, it leaks a lot. I assume because the ice has been sitting and is melting. That’s only if you open all the way, but otherwise it’s very convenient and I love the little nuggets!
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, May 3, 2022
Hey there, we're so happy to know you finally got your wish of an Opal Ice Maker! We're sorry the door is leaking after a night, but so happy to see you're otherwise finding it to be convenient. We're wishing you nothing but the best and we're thrilled to officially be welcoming you into our GEA family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product. A little noisy at times
on May 6, 2022
Posted by: Medullaoblongata
from Brandon, MS
Its a really good icemaker. I like it alot. A bit expensive for what it is….
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, May 16, 2022
Hey there, thank you so much for the recommendation! We're pleased to know how much you're loving your good-looking new ice maker, but sorry it can be noisier than expected at times. Your review helps us know what we can improve on, so we want to let you know we appreciate you sharing and we're wishing you the best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com