Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Love this!
on July 26, 2022
Posted by: Christina F
from Raleigh, NC
My in-fridge ice maker was just not longer up to the task so I thought it was a great excuse to get a nugget maker. I love this!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great product
on July 26, 2022
Posted by: Mr Davis
from Pittsburgh, PA
Great product, work's and runs great. Easy set up, easy to clean
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my nugget ice!
on July 26, 2022
Posted by: KATEVAN
from Henderson, NV
Absolutely love my nugget ice maker. So easy to operate, and the ice is so easy to chew. Only issue is I have to use my purified water because if I use my (hard) tap water it jams the gears causing terrible sounds.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice
on July 26, 2022
Posted by: GWB 710
from Nashville, Tennessee
We really like this ice maker ! We use it all the time !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Obsessed
on July 26, 2022
Posted by: Hdrod
from Texas
Best purchase ever highly recommend. The perfect ice
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Crisp Cold Summer Drinks
on July 26, 2022
Posted by: Tat2edKing
from Toledo Ohio
We love our ice maker. We love the movability we use it outside during cookouts swimming on these hot summer days. Makes every beverage ice cold nuggets are the perfect size for any drink. Love the Wi-Fi features allows me to turn off and on without going in and out of the house.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I'm Not Impressed
on July 26, 2022
Posted by: Mary35469685
from St. Louis
efore this product, I had had good luck with GE appliances. We were given the ice maker We received our first ice maker as a Christmas gift in 2021. That machine was very loud. We returned it and was given a new machine. This new machine makes loud noises that sounds like a cat screaming. This occurs every few days. We have to unplug the machine and re plug it in after a couple of hours. Obviously, this is not acceptable.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, July 27, 2022
Hello,
Thanks for reviewing your icemaker. We're happy to hear that you like the appearance, but sorry that you do not like the noise. Your satisfaction is important to us, and we will use your feedback to improve.
There are many normal sounds that your icemaker may make. Check out page 14 here to find out more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf
We hope this information is insightful, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your icemaker. We're happy to hear that you like the appearance, but sorry that you do not like the noise. Your satisfaction is important to us, and we will use your feedback to improve.
There are many normal sounds that your icemaker may make. Check out page 14 here to find out more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf
We hope this information is insightful, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Machine squealing extremely loud
on July 27, 2022
Posted by: Caesar95
from Reno, NV
Unfortunately we have to return this ice maker. It has a squeal that is so loud it can be heat throughout our home. Customer service didn’t provide any answers. The sound is from a brand new unit and has been doing from day 1. Will be looking for another solution.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, July 28, 2022
Hello,
Thanks for reviewing your icemaker. We're happy to hear that you like the appearance and features, but sorry that it was loud and you have to return it. Your satisfaction is important to us, and we will use your feedback to improve.
Our ice makers are designed for quiet operation but will make some noise during the ice making cycle. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
You can also get support for your Opal Ice Maker or request a product exchange, by completing this form https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc or by calling 866-907-6718.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your icemaker. We're happy to hear that you like the appearance and features, but sorry that it was loud and you have to return it. Your satisfaction is important to us, and we will use your feedback to improve.
Our ice makers are designed for quiet operation but will make some noise during the ice making cycle. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276
You can also get support for your Opal Ice Maker or request a product exchange, by completing this form https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc or by calling 866-907-6718.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com