Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Amazing!!!!
on July 2, 2022
Posted by: MamaBear81
from Carson Coty
Ice lovers…..this is the holy grail and look no further! It makes the perfect ice!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my ice maker
on July 4, 2022
Posted by: Wife of Boxcar
from windsor, ct
So far this has been a great experience. The setup was easy and the ice maker is really great. It does have a refigerator sound and you can hear the ice when it moves through the end of the tube and when it drops but it isn't bothersome.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good!
on July 6, 2022
Posted by: LaurenC84
from Tulsa, OK
We’ve had our ice maker for a few weeks now, and we love it so far. Makes plenty of ice for us every day, and love that it’s easy to clean. It does take up a bit of counter space, but it’s so worth it. The nugget ice is perfect, and just like that popular fast food chain ice!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best GE purchase ever
on July 6, 2022
Posted by: GMJ87
from Chandler, AZ
This has been hands down one of the best purchased items I have ever made. My whole family loves the nugget ice and even though it’s expensive it was well worth it and I feel I’m getting my moneys worth
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on July 6, 2022
Posted by: wbunch
from Texas
Makes ice so fast! Love it! Very sleek looking and matches my other appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great ice!
on July 6, 2022
Posted by: MO Fam
from Missouri
We love the ice and use it every day. Great Father’s Day gift!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice Maker EVER!
on July 7, 2022
Posted by: Kay Flo
from Louisville, KY
My husband got this for me for Christmas and I'm surprised the motor hasn't burned out yet. I eat at least a "bucket" of ice per day and I can't get enough. This ice has the perfect consistency to chew.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Love the ice, but…
on July 7, 2022
Posted by: Anonymous
from Fort Smith, AR
I bought this because both of my sisters have it and love theirs. I love the ice…when I get it. My machine constantly says add water…even though the reservoir is COMPLETELY full.
I would recommend this to a friend!
Features
5
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, July 11, 2022
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had with your Opal, we're sure this would be frustrating. If your reservoir is full of water but the unit is still calling for you to add water, we'd recommend unplugging your unit for about 30 seconds and then plugging it back in; this can sometimes reset the internal electronics.
You can also try the tips laid out in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289&_ga=2.177179815.346839939.1657542214-450628325.1656676200
If none of these tips help, then we'd recommend reaching out to OnPoint to warranty assistance. You can contact them by visiting myopalservice.com or you can contact 1-866-907-6718, M-F 8-8 EST.
We do hope this is helpful!
If you have other questions or concerns, know that we're happy to help.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the issues you've had with your Opal, we're sure this would be frustrating. If your reservoir is full of water but the unit is still calling for you to add water, we'd recommend unplugging your unit for about 30 seconds and then plugging it back in; this can sometimes reset the internal electronics.
You can also try the tips laid out in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35289&_ga=2.177179815.346839939.1657542214-450628325.1656676200
If none of these tips help, then we'd recommend reaching out to OnPoint to warranty assistance. You can contact them by visiting myopalservice.com or you can contact 1-866-907-6718, M-F 8-8 EST.
We do hope this is helpful!
If you have other questions or concerns, know that we're happy to help.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com