Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Love It!
on April 20, 2022
Posted by: BCPI
from Cincinnati, Ohio
Love this ice maker. The ice is a soft crunch - it is the best.
The optional filter is a huge plus.
The optional filter is a huge plus.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Makes lots of ice
on April 20, 2022
Posted by: fancynancy19
from Dallas,TX
Great ice maker and makes lots of ice. Sometimes it does not pull water from the extra reservoir and I have to add water to make ice. But overall it is a great icemaker and I am glad I bought it. It is pricey but worth it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 21, 2022
Hey there, we're so glad to know your ice maker is working so well for you, but sorry it's sometimes not pulling all the water from the reservoir. We understand this would be a bit of a hassle to deal with, so this is definitely something we're happy to have our team look into. In addition, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST.
We're confident someone from our Opal team can help to further assist you as well. We're wishing you the best and we're so glad to have you in our GEA family.
Guy@GEA
We're confident someone from our Opal team can help to further assist you as well. We're wishing you the best and we're so glad to have you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
A pro
on April 21, 2022
Posted by: Lee35
from Nebraska
We had a icemaker on our Samsung refrigerator that was no good at all but when we purchased dish GE icemaker I have recommended it to a lot of different people that have had the same trouble with their crazy icemakers on their Samsung refrigerators highly recommend it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, April 22, 2022
Hey there, we're thrilled to know how well this Opal ice maker has been working out for you! We're so excited to be welcoming you into our GEA family and we're wishing you the very best.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
loud squeal while making ice
on April 21, 2022
Posted by: skydoc
from sw florida
Love the ice but bought new one because original one started squealing after a year and this one does the same out of the box
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 22, 2022
Hey there, we're so glad you love the ice, but sorry your ice maker is making a squealing sound. We understand this can be concerning and we're happy to help. Under some occasions, this can actually be normal.
We recommend viewing our list of normal Opal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.171075750.766161228.1650288718-1233938546.1597758556
If you still believe the sound you're hearing is out of the ordinary, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. We're confident someone from our team would be able to get you taken care of if needed and we're wishing you the best. Thanks for reaching out.
Guy@GEA
We recommend viewing our list of normal Opal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.171075750.766161228.1650288718-1233938546.1597758556
If you still believe the sound you're hearing is out of the ordinary, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST. We're confident someone from our team would be able to get you taken care of if needed and we're wishing you the best. Thanks for reaching out.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ice
on April 21, 2022
Posted by: nda78
from Washington
I am so glad we bought it! the price is a bit steep, but the pellet ice is the best. So far the machine is working great. It does make noise when making ice, but otherwise quiet. The cleaning is easy and keeps the ice tasting great. Hoping this last many, many years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances , April 22, 2022
Hey there, we're so glad to know how well your new Opal ice maker is running for you. It looks like you're loving the "good ice" just as much as us, so we look forward to all the great times you have ahead of you! We're happy to have you in our GEA family and we want to thank you for reaching out.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love our ice maker!!!
on April 21, 2022
Posted by: Barnes0316
from Georgia
Just love the ice and the machine itself is super easy to use. So glad I can control from my phone. Makes ice very quickly. The machine is not at all loud as other reviews had stated. I purchased 2.0
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 22, 2022
Hey there, so happy to see how much you love the ice maker and that it's easy to use for you. This is exactly the type of ownership experience we want for our consumers and we're so glad to see you in our GEA family! Let us know if you ever need anything.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my ice machine
on April 23, 2022
Posted by: Love my ice machine
from Fort Worth Texas
I love this ice machine it is never empty and it is perfect for my husband and I
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this machine!
on April 23, 2022
Posted by: Jeanmarie27
from Nebraska
This is my second opal ice machine! I had to get one for my basement because it is used all day every day!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com