Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Best Ice Maker
on April 11, 2022
Posted by: Sinapar
from Washington
Beautiful black stainless, fast ice, easy to fill.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker does job but loud noise
on April 12, 2022
Posted by: 1Cap
from New Orleans
The ice maker makes ice just fine but is making a loud whining noise which is continuous and very annoying. May be returning for a replacement
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 13, 2022
Hi there, we're so pleased to see your ice maker is working great, but sorry it's making a louder noise than expected. We can see this being concerning for you and we're happy to help.
We first recommend checking out the following link to read about normal Opal noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.76785500.816334804.1649682688-1233938546.1597758556
If you find your noise to not be normal, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST.
We're wishing you the best and we hope you find this useful.
Guy@GEA
We first recommend checking out the following link to read about normal Opal noises: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ga=2.76785500.816334804.1649682688-1233938546.1597758556
If you find your noise to not be normal, we suggest you contact Opal Support at myopalservice.com or call 866-907-6718, M-F 8-8 EST.
We're wishing you the best and we hope you find this useful.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on April 12, 2022
Posted by: Bobbi72
from Orem, Utah
Was given to us as a gift from our daughter for our 40th wedding anniversary.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my ice maker!
on April 12, 2022
Posted by: Xypad1
from Arizona
Great machine, as a family of 5 we go through ice and even more ice in the Arizona heat. Should have purchased this a long time ago.
Only complaint is the machine says the tank needs water every 3 days. The water tank is full and basically have to go through cleaning more often then the instructions say. The water I use is filtered so I know that is not causing the sensor or filter to be cleaned.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 14, 2022
Hey there, so glad to know this ice is helping to keep you cool, but sorry you're needing to replace the tank every 3 days and clean more often than expected. We can see how this would be a hassle to deal with so this is definitely feedback that we'll be happy to share with our Opal team for them to look into as well. We're wishing you the absolute best and we're so grateful to have you in our GEA family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Can't Live Without It
on April 12, 2022
Posted by: technotim
from houston, texas
Bought this for my wife and thought it was such frivolous purchase. Little did I know it would turn out to be such an asset and something I can't imagine having. I wish there was a way to connect a direct line from the plumbing into it, though.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the ice
on April 12, 2022
Posted by: Jbo3965
from Shepherdsville,Ky
We love the ice and we use it for camping. My wife will just eat the ice out the machine without and drinks
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Meets my needs!
on April 12, 2022
Posted by: Herdnerfer
from Saint Louis, MO
It’s been great, provides plenty of delicious nugget ice for my iced coffee. Pretty quiet and being able to schedule it’s on/off times via the app is very useful.
Features
4
Performance
5
Quality
5
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, April 14, 2022
Good day,
We're so happy to hear how much you have been enjoying your delicious nugget ice! This ice maker is definitely one of our more popular products! Thanks for choosing GE and enjoy that crunchy ice. Mike@GEA
We're so happy to hear how much you have been enjoying your delicious nugget ice! This ice maker is definitely one of our more popular products! Thanks for choosing GE and enjoy that crunchy ice. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
The Best Appliance purchase I have ever made!
on April 12, 2022
Posted by: Kay0301
from Rincon, GA
Makes ice at a perfect rate. Keeps up with my family of 4 with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com