Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Beautiful Perfection!
on February 26, 2022
Posted by: gclay317
from Nashville, TN
This is just what I wanted! Perfect nugget ice. Worth every dime. I don't struggle with being properly hydrated anymore.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Absolutely awesome!!
on February 27, 2022
Posted by: Kdub71
from Bristol, tn
We absolutely love this product! The ice is wonderful to munch on. Makes ice quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It could be better
on February 27, 2022
Posted by: GG1217
from Michigan
Overall, I love the ice and it's quick. However it defrosts a lot and when it does, it is very loud. Which would be okay if it didn't happen every 20 min
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 1, 2022
Hi - Thank you for sharing your insight regarding the operation of your Opal icemaker. While this is exactly the type of information we need in order to improve the quality of the products we offer, we are sorry to hear this is happening to you.
We encourage you to be sure you follow the instructions in the owner's manual on pages 7-9 for cleaning and descaling -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.204298322.379245020.1646064856-727603807.1639067503 -- If this does not remedy the noise issue you've described, please take advantage of your warranty, the details of which can be found on page 19. Kind regards - Vikki@GEA
We encourage you to be sure you follow the instructions in the owner's manual on pages 7-9 for cleaning and descaling -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.204298322.379245020.1646064856-727603807.1639067503 -- If this does not remedy the noise issue you've described, please take advantage of your warranty, the details of which can be found on page 19. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good Ice
on February 27, 2022
Posted by: Ps80078
from Houston, Tx
Love the soft chewable ice and it churns it out fast! Wish I had a deep freeze to bag it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Little Ice Maker
on February 27, 2022
Posted by: KLY70
from Phoenix, Arizona
I’ve had this product for about two weeks. It’s so nice just to scoop out nugget ice and hit the road. Highly recommend the side tank for more convenience.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Makes awful noise
on February 28, 2022
Posted by: Juliette5
from Phoenix, AZ
It makes great ice, but every once in awhile it sounds like a dying cat. Apparently, that's normal according to the company. Started making noise about three weeks after purchase. Installed and used properly.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 1, 2022
Hi - We hate to hear your Opal icemaker is exhibiting the sound you've described. We can understand how unsettling such a noise would be and do apologize. It is very important that you follow the instructions in the manual regarding cleaning and descaling as a mineral build-up from your water could result in the sound you've mentioned. For your reference, this information can be found on pages 7-9 of your owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf&_ga=2.204298322.379245020.1646064856-727603807.1639067503 -- We hope this is helpful. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Ice Maker
on February 28, 2022
Posted by: JoeJJJJJJJJ
from Daytona Beach, FL
I really like this icemaker, and I've had it for about a month. At this point, the only "complaint" I have is that it is quite large, and we're looking for a place to keep it permanently. I also purchased the side tank which is a game-changer!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 3, 2022
HI - Thank you for choosing our GE Profile Opal Ice Maker for your home. We appreciate you sharing your experience with the unit and will be happy to pass along your feedback regarding the weight. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love love !!
on February 28, 2022
Posted by: LizartSD
from San Diego
Sold my condo and my rental’s fridge has no ice maker and too small for ice trays. This little power house is the best solution!! Makes the best ice on demand and couldn’t ask for a better gadget.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 3, 2022
Hi - Thank you for taking the time to share your thoughts on your Opal icemaker. We are so happy to hear how pleased you are with the performance and appreciate you choosing a GE unit for your home. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com