Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Great Ice!
on February 14, 2022
Posted by: SkipfordT
Makes great ice relatively quiet. Easy to clean every time
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Best ice maker for ice snobs
on February 15, 2022
Posted by: Ahloo
from San Diego, CA
Love that the ice maker is quiet. It automatically makes more ice to replenish what has been used. The only negative is I wish it could be directly connected to a water source. I am constantly filling up the water reservoir. I guess we just use too much ice! Its style is sleek and fits with any decoration. I love this sonic, crunchy ice!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 2, 2022
Hey there - thanks for this review! It's great to hear that you love the look and quietness of this icemaker and the sonic, crunchy ice it produces.
We love your suggestion about connecting it directly to a water source! We're going to pass that idea over to our small appliance design team. They often take insights like yours into consideration when designing future models. Thank you so much for sharing!
If you need anything moving forward, you know where to find us. Take care, Kelsey@GEA
We love your suggestion about connecting it directly to a water source! We're going to pass that idea over to our small appliance design team. They often take insights like yours into consideration when designing future models. Thank you so much for sharing!
If you need anything moving forward, you know where to find us. Take care, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nugget ice Machine
on February 15, 2022
Posted by: Grneyz
My family & I love this nugget ice machine I’ve been searching a long time for one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
AMAZING!!!
on February 15, 2022
Posted by: WCRIGGS22
from TOLEDO, OH
Love the ice nuggets! Easy to install, I didn't hook mine up to a water supply but the side tank hold quite a bit of water!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the ice it makes!
on February 15, 2022
Posted by: e62baker
from Falls Church, VA
Great "chewy" ice and it works great in producing ice fairly quickly... the only issue is I can't seem to keep the WiFi connection stable to access and turn on/off if I'm planning to need it, but not home yet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 2, 2022
Hi there - It's so great to hear that you love the chewy ice that this icemaker produces! We do apologize that you're running into issues with the Wi-Fi connectivity and SmartHQ app, though. This is an awesome feature that we want you to be able to take full advantage of.
We encourage you to reach out to our Connected Home Support team directly at 1-800-220-6899, Monday through Friday 9 a.m. - 11 p.m. EST, Saturday through Sunday 9 a.m. - 3 p.m. EST, or through email connected@help.geappliances.com for any questions or concerns you might have about the Wi-Fi and/or the SmartHQ app.
Let us know if you need anything moving forward - we're always glad to assist! Best, Kelsey@GEA
We encourage you to reach out to our Connected Home Support team directly at 1-800-220-6899, Monday through Friday 9 a.m. - 11 p.m. EST, Saturday through Sunday 9 a.m. - 3 p.m. EST, or through email connected@help.geappliances.com for any questions or concerns you might have about the Wi-Fi and/or the SmartHQ app.
Let us know if you need anything moving forward - we're always glad to assist! Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing!
on February 15, 2022
Posted by: Tods
I absolutely love this ice maker. It produces a great amount and shuts down when full. My ONLY knock on it is that is a bit loud. This is obviously worth it to have the perfect ice always available. Our fridge ice maker has gotten virtually zero use since we started using this 3 weeks ago. The extra tank is great so that less refills are needed. Definitely will purchase again if it ever dies.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 16, 2022
Hi there - We're thrilled to hear how pleased you are with your new Opal icemaker and understand the convenience of having this great chewable ice readily available without ever leaving your home. Your comment concerning the sound level is duly noted and will be shared. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fast ice
on February 15, 2022
Posted by: Bella101
from California
Compact quality can't hear hardly any noise makes great ice
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works perfect and the ice is perfect size
on February 16, 2022
Posted by: Wolfwolf420
from Surprise Az
So far so good with the product , why are you making me add more to this
You just made me mad
You just made me mad
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 3, 2022
Hi - While we are delighted to hear how happy you are with your Profile Opal icemaker, we're sorry the survey annoyed you. This is great feedback and will be shared. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com