Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,602 Reviews)
Rating breakdown 5,602 reviews
5 Stars
4,161
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product.
(
4,319 out of
4,845)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5
Love nugget ice!
on December 10, 2021
Posted by: Bob2915
from Florida
I’ve wanted one of these for a long time and I’m thrilled that I finally decided to get one! It’s been wonderful.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Love the ice nuggets, but machine isn't dependable
on December 11, 2021
Posted by: KCwv
from West Virginia
We bought this machine almost 2 years ago now. We are on our 3rd replacement, luckily covered under warranty, but that is almost up. The first one quit working just randomly and they sent us another and it has leaked from the bottom constantly, we recieved the 3rd one last night and now it won't stay running. Definitely not built to last for the money it costs.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 15, 2021
Hi - We hate to hear about the difficulties you have had with your Opal icemakers. This is certainly not the owner experience we want for you or expect to hear and apologize for your frustration and inconvenience. Please be sure to reach out to the warranty center regarding your replacement unit and we will share your feedback with our design team. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the ice!
on December 12, 2021
Posted by: BrettM
from Atlanta, GA
The output of this machine, nugget ice, is great and the whole family loves it…nobody is using our refrigerators ice anymore! The unit is a bit loud when running and the ice does melt consistently within the unit. Would appreciate more robust insulation, for both the noise and the ice itself (even if there is not a viewing window)…
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Happy 1st Day
on December 12, 2021
Posted by: Destin94
from Leesville Louisiana
Very disappointed in this product. As soon as we turned it on to make ice water started pouring into the bin where the ice would go. The unit began making ice quickly and we were happy with that. But after it was full and we removed our first scoop of ice the unit started trying to make ice right away and water began pouring into the bin on top of our full ice bin and melting the ice. The unit stopped trying to make ice and began displaying “add water”. Even though my side tank was over half full of water. I filled the tank up anyway and still displays “Add water”. If I pull the bin out and look there is water in the inside reservoir. But when I shut the machine water will again pour into the bin and after a few minutes without making ice, will again display “Add water” and stop running without making any ice. Very disappointed. I read about these issues, not both happening at the same time but individually. I had hoped they were isolated issues. But it does not appear that they are.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 15, 2021
Hi - Thank you for taking the time to share your first-hand experience with your Opal icemaker as your feedback is very important to us. We are saddened to hear about the difficulties you are having and apologize for not only your disappointment but also any inconvenience this situation may cause you. We recommend you review page 19 of your owner's manual for information regarding your warranty coverage - https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000464-4.pdf -- We will gladly forward your comments to our design team for future product consideration. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Ice!!
on December 13, 2021
Posted by: Pink Robbin
from Spartanburg SC
Husband purchased for my 35th birthday! Best surprise.. Husband uses as much as i do.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Makes great ice.
on December 14, 2021
Posted by: Portagepd86
from Portage, IN
Works great and makes ice fast. Having issues with the water tank, but the ice maker itself works perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
The Best ice EVER
on December 15, 2021
Posted by: Dluvpink
from Vail AZ
So stylish and love having our favorite ice at home!!! Best purchase!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on December 15, 2021
Posted by: HoneyBrook
from Philadelphia
We have had our Opal ice maker for about six months and it works great. I saw some reviews that complained that things went wrong, so I kept the box in case I needed to return it, but so far, we have had no problems. It is definitely a bit of a hassle to clean the ice maker and I can only bring myself to do it every 2 weeks, instead of the recommended weekly cleaning, but that has caused no problems. I got this for my husband’s birthday. I have come to also love it. Yes, it was pricey. Probably too pricey for what it does, but my hubby was worth it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com