Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5
(5,596 Reviews)
Rating breakdown 5,596 reviews
5 Stars
4,161
4 Stars
711
3 Stars
220
2 Stars
156
1 Star
348
89%of customers recommend this product.
(
4,316 out of
4,840)
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
4
Works well...but messy
on December 16, 2020
Posted by: NETBOSS
from RIVERSIDE CA
Makes lots of ice quickly. Melts and opening ice storage leaks a lot, but on to provided tray. Less mess and insulated ice storage would make this 5 stars.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Ice
on December 19, 2020
Posted by: Colt22434
from Conroe, TX
This ice maker really does make good ice. It’s a little loud and we have had problems with the machine saying the ice bin is full after the ice has melted down.
Over all great ice but minor annoyance with noise and sensor.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, January 18, 2021
Hello Colt22434,
Thank you so much for your review and recommendation. We truly appreciate it. We're terribly sorry to hear about the noise and sensor issues. We can understand how this would cause an inconvenience. If you are having issues with your Opal ice maker, please contact Opal Support at myopalservice.com 866-907-6718, M-F 8-8 EST.
If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
Thank you so much for your review and recommendation. We truly appreciate it. We're terribly sorry to hear about the noise and sensor issues. We can understand how this would cause an inconvenience. If you are having issues with your Opal ice maker, please contact Opal Support at myopalservice.com 866-907-6718, M-F 8-8 EST.
If you have any questions or concerns, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed to make ice.
on December 26, 2020
Posted by: KaCL
from Columbia City, In
Returned product. Failed to circulate water after priming pump & following tech suggestions. Failed clean cycle or to produce ice properly.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 11, 2021
Hello KaCL - We appreciate you taking the time to share your review. We are sorry to hear you returned the ice maker. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Envy of the Neighborhood
on December 28, 2020
Posted by: IceMan75
from Richmond, VA
I can’t match the in-depth reviews others have posted, but did want to mention one “con” that I didn’t see mentioned a lot. This machine is a bit noisy. My wife complained about it endlessly the first few days, but after the ice bin is full (and it doesn’t need to make any ice) the machine is silent. She does love the ice and uses it all the time, so it was still a worthwhile purchase. But I wanted to post this info in case it’s going on the counter in your normally quiet kitchen (like mine) so you know what to expect.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor quality check
on December 30, 2020
Posted by: Sharon2558
from Crestwood Ky
The icemaker works well it does exactly what it supposed to do. I would have been happy except when I took the icemaker out of the box there was a scratch and dent on one side of it and another dent on the other side. Quality team should have caught these before they was ever packed up. These appliances cost too much to come as a scratch and dent model.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 19, 2021
Hi Sharon2558, we are very sorry about the scratch and dents on your ice maker. This is certainly not what we expect for our customers. We will be sure to share your review and picture with our product team so that this doesn't happen again. If you have any other questions or concerns, you can reach out to us via e-mail here: https://www.geappliances.com/ge/service-and-support/contact.htm - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Opal 2.0 Ice Maker for BCecil82
on December 30, 2020
Posted by: BCecil82
from The Villages, Florida
Product is excellent and has met our expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
My favorite appliance
on January 11, 2021
Posted by: Becky123554
from Collierville, TN
It is the best thing we have ever bought. Easy to set up. easy to clean and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best ICE ever
on January 12, 2021
Posted by: TS407
from Lake Nona, FL
Quick delivery, easy setup, fast ICE! We have already made over 50 bins of perfectly crunchy chewable ICE! Zero issues & would recommend this unit to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com