Customer reviews from geappliances.com
GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Average customer rating
4.5 out of 5
4.5
(5,604 Reviews)
Open Ratings Snapshot
Rating breakdown 5,604 reviews
5 Stars
4,163
4 Stars
713
3 Stars
222
2 Stars
156
1 Star
350
89%of customers recommend this product. 
(
4,321 out of 4,847
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - Refurbished Excellent - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
Customer Rating
5 out of 5
5
Great product. I highly recommend.
on January 24, 2021
Posted by: Bob malarkey
from Ga
I really like this ice machine. It makes better chewy ice than any restaurant I’ve been to including sonic.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Response from geappliances.comBy Guy@GEAGE AppliancesFebruary 15, 2021
Hey Bob malarkey, we're excited for you and your new ice maker! We couldn't be happier to have you in our GE Appliances family.

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great product
on January 24, 2021
Posted by: LeslieBurn
from Florida
Great product! Ice is perfect, just like Sonic, Chick Fila!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Guy@GEAGE AppliancesFebruary 15, 2021
Hi LeslieBurn, we couldn't be happier to see that you're loving your new ice maker! We're glad to have you in our GE Appliances family.

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love, Love, Love
on January 24, 2021
Posted by: Me45
from Texas
We just bought the GE Profile Opal 2.0 Ice Machine. It is just as we thought it would be - GREAT. It took a about 4 or so hrs. for the bin to fill the 1st time but has made new ice continuously since then. I enjoy chewing on ice and this ice is perfect. Yes, the machine makes a subtle noise but it’s not annoying
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Guy@GEAGE AppliancesFebruary 15, 2021
Hi Me45, we couldn't be happier to see you're loving your new ice maker! We're hoping "the good ice" remains a staple in your house for many years to come. Welcome to the GE Appliances family!

Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fast Ice
on January 25, 2021
Posted by: Yaya11
from Texas
I absolutely love this ice maker. It was easy to install and after cleaning and installing it made ice quickly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Emily@GEA@GEAFebruary 4, 2021
Hi Yaya11! Thanks for your feedback and for being part of the GE Appliances family. We love to hear that you're enjoying your new Opal Ice Maker. If you have any questions about your unit, feel free to reach out to us online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm

Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
If you haven’t bought one yet. Somethings wrong.
on January 25, 2021
Posted by: Whardin
from Acworth, GA
We got this as a present and can’t begin to imagine life without it. All our neighbors want our “fancy ice”. The included side tank is amazing. We’ve yet to outpace the ice maker with a hand full of people getting refills. The machine is quiet comparable to some others I’ve heard. Price tag beyond worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Emily@GEA@GEAFebruary 5, 2021
Hi Whardin! Thanks for your feedback and for being part of the GE Appliances family. We love to hear that you and your guests are enjoying your new GE Profile Opal Ice Maker. If you have any questions about your unit, feel free to reach out to us online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm

Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love this ice maker
on January 25, 2021
Posted by: Jcarter72
from Tx
Best ice maker I’ve see so far. We use it all the time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Emily@GEA@GEAFebruary 4, 2021
Hey Jcarter72! Thanks for your recent purchase and for being part of the GE Appliances family. We love to hear that you're enjoying your new Opal Ice Maker! If you have any questions about your unit, feel free to reach out to us online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm

Take care.
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
I love the good ice!
on January 25, 2021
Posted by: Anna1007
from Washington
We absolutely love our good ice! I run it day and night. It’s quiet, easy to refill the water reserve and gives us plenty of Ice all day long.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy Emily@GEA@GEAFebruary 5, 2021
Hi Anna1007! Thanks for your feedback about your new Opal Ice Maker. We're happy to have you as part of our GE Appliances family! We are so excited that you love the ice that this unit produces and that it runs quietly. If you have any questions about your unit, feel free to reach out to us online at this link: https://www.geappliances.com/ge/service-and-support/contact.htm

Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
It's worth the price - Let me explain why!
on January 25, 2021
Posted by: lrblouie
from Gap, PA
Two factors really delayed our purchase of the GE Profile Opal nugget ice maker
- shockingly high price, and
- lower daily capacity than the standard countertop ice maker (24 lbs instead of the typical 26 lbs)
HOWEVER, here is why the GE Profile Opal nugget ice maker is well worth it:
#1 - in the last 5 years we've gone through at least 5 or 6 countertop ice makers. They are super difficult to clean. They either stopped working within a year or the internal plastics broke. The last one we had was so dirty we used bleach/water and it corroded the chrome plated parts that touch the water to make ice. In other words, we've spent almost as much in total as the price of the GE Profile Opal!
#2 - although the standard ice makers make 26 lbs per day, the internal baskets are small (with just enough for maybe two cups-full of ice) and stop producing ice until you take some out of the basket. There are four of us at home and there was NEVER enough ice for all of us! With the GE Profile Opal, because it is nugget ice (small pieces) and the basket holds a lot of ice, we can easily fill up 5 or 6 cups completely full of ice and it makes more fairly quickly. 24 lbs per day all of the sudden seems more than adequate!
#3 - the standard countertop ice makers are virtually impossible to clean. I've actually broken the plastics on at least two of those machines while cleaning and one of them stopped working after a cleaning. The GE Profile Opal is still a bit of work to clean as you have to drain water through the tube from the back, but it's much easier and better!
#4 - nugget ice is just the BEST ice!!!! Sorry, I know that is a personal perspective but WE LOVE IT. A great day for us was going to Sonic and get a drink with nugget ice. Now we can do it at home!!!
If the GE Profile Opal fails before at least 5 years, Frankly, I will be VERY upset but at this point we are super glad we purchased it. I do which is was a bit less expensive but if it last 5 years, it is very much worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Response from geappliances.comBy Mike@GEAGE AppliancesFebruary 16, 2021
Hello lrblouie,

Thank you so much for this incredible feedback. We're so happy to hear you love your Opal ice maker. You're correct to say nugget ice is one of the best ice types ever!!! Which is why we created an entire ice maker just for nugget ice lovers like yourself.

Wishing you the best. Mike@GEA
Written by a customer while visiting geappliances.com
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