Customer reviews from Western Digital
Western Digital - WD Elements 8TB USB 3.0 Desktop External Hard Drive WDBWLG0080HBK-NESN - Black
Average customer rating
3.9
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
12
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
4
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Western Digital - WD Elements 8TB USB 3.0 Desktop External Hard Drive WDBWLG0080HBK-NESN - Black
Posted by: Macfan1950
Verified Purchase:Yes
I am using this hard drive as Time Machine backup for my MacBook Pro. I bought it as an update to the WD Elements 6TB version that has been performing flawlessly for over 4 years. I purchased this 8TB version because I needed more space. I have trusted Western Digital hard drives as backup drives for my MacBooks for over 10 years now and never had a failure. Great quality and value. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
3
Bought 2, one is much slower than the other. Not t
on December 25, 2023
Posted by: Larry Aaron
Verified Purchase:Yes
Bought 2, one is much slower than the other. Not thrilled!
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, December 29, 2023
Hello Larry Aaron,
We regret to learn that your WD Elements Desktop External Hard drive is not performing as expected. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc.
Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive.
As a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer.
Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.
"Theoretical USB Interface Speeds":
https://support-en.wd.com/app/answers/detail/a_id/5043
If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time .Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We regret to learn that your WD Elements Desktop External Hard drive is not performing as expected. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc.
Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive.
As a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer.
Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.
"Theoretical USB Interface Speeds":
https://support-en.wd.com/app/answers/detail/a_id/5043
If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time .Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: David B.
Verified Purchase:Yes
Great quality and capacity. Excellent price point. What more can I say?
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Juan Alberto
Verified Purchase:Yes
I use it for video editing back up. It works perfect I didn’ have any problem si far.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
dead
on January 7, 2026
Posted by: marco psalm51
worked. Until it didn't. I haven't even used the HDD since 12/2024. When I moved I put it on my shelf at the new place and just plugged it all back in today. Disc seems to not be spinning up properly, complete waste of money and all the data lost. DON'T BUY THIS, unless you get a 10 year warranty on it.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS Team, January 8, 2026
Hi, We are sorry for the inconvenience caused to you. We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital