Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: JSW54
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really like the Multigroom 3000. All the different attachments are great. Small size and no cord are fantastic. The clipper has plenty of power to cut through a thick beard or even do a haircut without clipper bogging down. Nose trimmer is best I have used. I would have given it 5 stars except for one thing left out, it has no charge light. The Multigroom 3000 is first rechargeable I have used that doesn't have a light to let you know when to charge it and when it is fully charged. You have to wait until it no longer runs to know it needs charging, and no way to tell it is fully charged except waiting 8 hours as stated in instruction manual.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Quit working after 7 mos
on January 28, 2020
Posted by: ToomuchinfoNOSEYMUCH
We were happy until it turned on by itself one day & would not turn off until it ran out of charge. Never would charge or work again.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 5, 2020
Hi there, thank you for reaching out to us. It's unfortunate to hear that your Multigroom stopped working, We would like to assist you with this issue. Feel free to get in touch with us via social media. We're available 24/7 on Twitter(@PhilipsCare) and Facebook. One of our colleagues will try their best to help you.
Written by a customer while visiting philips.com
Posted by: Musher2006
Gender:Male
Verified Purchase:Yes
I've had a few of these of the years but this one is near the top. It is so smooth and exceptionally sharp. The attachments go off and on much easier than my last few models. It does feel very light with this lithium battery. All around wonderful. I hope to use this one for years!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Needs more beard guard options
on May 28, 2017
Posted by: RonaldG
Gender:Male
Generally the device works fine. What's missing, though, is a 2mm beard guard. The stubble guard cuts the beard too short and the 3mm leaves it too long. I'd buy a 2mm guard if it was available, but until then, this model is not a good solution for me, and I wish I'd purchased a fully adjustable version.
Pros: quiet
Cons: need a 2mm blade guard
Written by a customer while visiting philips.com
Customer Rating
3
Good product, but I have one suggestion . . .
on October 12, 2019
Posted by: CRASHDewey
Gender:Male
I bought this Norelco Multigroom 3000 to replace another trimmer that finally stopped working after ten years. One suggestion: Instead of having seven (7) different plastic hair & beard guards, why not just have ONE ADJUSTABLE guard like other trimmers have! (It would make the trimmer easier to use and to store.)
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: abaHoboken
Gender:Male
Verified Purchase:Yes
My Philips Norelco Multigroom 3000 multipurpose trimmer Stop charging.
One telephone call, a person answered, not a machine, or kept on holing listening to music.
The person said we will send you a new one. In two day I got new one.
What better service can you expect!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Stopped working after using it for the first time
on January 13, 2020
Posted by: Mike1510
Gender:Male
I bought this trimmer as a replacement of my Philips Norelco beard trimmer (series 7000). After using it the first time, it started malfunctioning as my previous series 7. It stays on (I understand that it is a trigger issue) and there is no way to turn off the trimmer. After the battery drained, I left it charging for over more than 24 hours, however, the trimmer is dead (not working).
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 17, 2020
Hi Mike,
Thank you for sharing your review here with us. We're sorry to hear your Norelco Beard Trimmer has stopped working so soon. That shouldn't happen, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your review here with us. We're sorry to hear your Norelco Beard Trimmer has stopped working so soon. That shouldn't happen, and we'd like to take a closer look at this for you to see how we can help.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
This product is garbage
on June 19, 2021
Posted by: Jayson1155
Gender:Male
I buy 6 or 7 multi grooming shavers a year, I'm so sick of them only working for 2 months then have to purchase again. Bought the multigroomer 3750 right away it had issues staying on. I thought maybe the charging plug or connection was bad or damaged....I just took it apart and the issue is the crap soldering job. One wire is broken off of the solder I tried fixing it but it is a lost cause. I will use scissors and never purchase another crappy grooming tool.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com