Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: Druzyf
Gender:Male
Verified Purchase:Yes
This trimmer is so durable. I love the precise trimming feature it has. The nose hair trimmer is also a must have.
Pros: run time., sharpness of blades, no oil needed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JD1970
Gender:Male
Verified Purchase:Yes
This is the best trimmer out of 10 that I have purchased in 20 years. It doesn't cut my skin or leave bumps. The selling point for me was that I didn't have to use lube on the trimmer. The attachments stay in place as I use them and it does what it says it will.
Pros: charge lasts long enough to do all my trimming., attachments stay in place., great performance.
Cons: the lube tends to get all over the storage bag., ear hair attachment is not as good as i had hoped.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Product won't turn off or turns on randomly
on May 17, 2021
Posted by: reviewman123
Gender:Male
I just bought this product. I had an older version of this this just died. I maybe had it for over a decade. Anyhow, I went to the store to get a new one and on the first use it was fine. Then when I was done with my shave I couldn't turn it off. As in I pressed the power button but nothing happened. I left it sitting on a towel and it eventually it turned off. Then I the middle of the night it turned on again. This happened a few times. Norelco, please fix this.
Response from philips.comBy Philips Consumer Care, May 19, 2021
Hi there,
Thank you for sharing your experience with your new Norelco trimmer. We are sorry to hear of its faulty behavior, but our dedicated consumer service is happy to help find a suitable solution.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with your new Norelco trimmer. We are sorry to hear of its faulty behavior, but our dedicated consumer service is happy to help find a suitable solution.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: streetcopmhpd
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I appreciate the variety of trim guards. The nose/ear rotating blades are dull and cut poorly.
But the worst came after one month after delivery. The unit is inoperable. The on/off switch works intermittently. It takes three to four attempts to turn it on and takes a left/center/right sequence to get it to turn on.
I will ask for a replacement.
But the worst came after one month after delivery. The unit is inoperable. The on/off switch works intermittently. It takes three to four attempts to turn it on and takes a left/center/right sequence to get it to turn on.
I will ask for a replacement.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 2, 2022
Hi,
Thanks for reaching out to us regarding your new Philips Norelco Multigroom 3000. We are sorry to hear that the power switch is not working correctly and that the blades are not to your satisfaction, how disappointing. We'd like to take a closer look at your groomer and see how we can help.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for reaching out to us regarding your new Philips Norelco Multigroom 3000. We are sorry to hear that the power switch is not working correctly and that the blades are not to your satisfaction, how disappointing. We'd like to take a closer look at your groomer and see how we can help.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Received used product
on October 18, 2021
Posted by: Phaneendra1990
Gender:Male
The packaging was not proper, looks like someone used it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 1, 2021
Hi Phaneendra1990,
Thank you for your review. We apologize for this inconvenience. The package might have been damaged during transportation. We hope, however, that the product inside was intact. If this was not the case, please let us know. Reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for your review. We apologize for this inconvenience. The package might have been damaged during transportation. We hope, however, that the product inside was intact. If this was not the case, please let us know. Reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
This is a wonderful trimmer for a wonderful price!
on October 11, 2022
Posted by: ReynoldsCatOwner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since I have gotten older, 32.5 years old, I feel I look better with shorter hair, since my hair has completely grayed, and thinned. At the same time, I've started growing a full and or partial beard - to offset the shorter hair and the grayness. I always - keep the beard very short, clean lines and uniform to my face. This Phillips Multigroom 3000, is perfect in helping to do such. Instead of shaving the beard off with a razor and shaving cream only, I can now trim the beard hairs short first - then go about shaving with a razor and shaving cream as normal. It's a wonderful product, with many different attachments that I have not used with it as of yet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Worth it
on August 24, 2023
Posted by: Rob66
Gender:Male
[This review was collected as part of a promotion.] This trimmer came charged! It is super sharp and very easy to use. I have only used it a couple of times but I am super impressed with how long the battery stays charged and how easy it is to use. It give me detailed trimming. I don't have to fight with it or worry it won't trim my mustache. You definitely tell the difference between my old one and this one. It does a great job. I highly recommend it
Written by a customer while visiting philips.com
Posted by: Syncelli
Gender:Male
Verified Purchase:Yes
I bought Philips Multigroom series 3000 multipurpose trimmer. It works really well. The price is affordable and there are lots of accessory choices. I use to have another Philips groomer which you can adjust the length of the trim from 1-10mm without the need to put on accessory. That's why I gave it 4 instead of 5 for ease of use. For this groomer, it goes by every 2mm e.g. 1mm, 3mm, and so forth. It looks nice and sturdy.
Pros: sturdy built, price, lots of choices for accessories, good performance, decent battery life
Cons: need accessory on and off to adjust trimmer length, accessories take up some small space, trimmer length is somewhat limited
I would recommend this to a friend!
Written by a customer while visiting philips.com