Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,049 Reviews)
Rating breakdown 1,049 reviews
5 Stars
731
4 Stars
184
3 Stars
44
2 Stars
22
1 Star
68
89%of customers recommend this product.
(
856 out of
959)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
1
The product is the worst, switch problem
on September 11, 2023
Posted by: Anonymous
from Toronto
Gender:Male
It start working automatically and never stops. Worst product.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, September 13, 2023
Hi Emil,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Multigroomer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Multigroomer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mr. Critical
from Las Vegas, Nevada
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Figuring out how to switch the heads was easier once I understood the directions, but they don’t recommend submerging the heads in water to clean them, so, I’m skeptical they’ll ever be as clean as they could be with a good hot rinse; I do; however, use a multifunctional lubricating - sanitizing Oster brand spray product.
The shaving head gives me a relatively close trim on my head, but it could have provided a closer shave, but then, it painfully lacerated, broke and bled my armpit skin, because the skin easily catches between the blades, so, if you like sharp, burning armpit pain - this product is for you.
The nose hair trimmer was slightly more difficult to use than I had expected, but it eventually got the job done.
I don’t use the beard-grooming head, nor spacer-clips.
I would recommend this product for anyone who doesn’t mind pain with their armpit shave, and who doesn’t need the closest head-shave, and is also willing to take more time to shave, since the head width is so narrow.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: QuoVadi
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it. It works as advertised. I like the fact it is cordless.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Faulty on and off switch
on February 14, 2025
Posted by: In.kent
from Tulsa Oklahoma area
Gender:Male
I had the trimmer for 3 months used it three times. I charged it then couldn’t get it to come on. I finally got it to start to come on when I moved the on switch but I had to find the sweet spot in between on and off. I tried again today and get it to do anything.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 17, 2025
Hi In.kent,
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Multigroom 3000, this is not the kind of experience we want for our customers, especially you! Did you already get in touch with our customer support? since your Multigroom is only 6months, there's a possibility that it is still under warranty. Check your warranty. If your multigroomer is still under warranty, contact Philips customer support as soon as possible. Our relevant team offer repairs or replacements for faulty products. Have your purchase receipt and product details handy. This will help speed up the process when you contact support.
Please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare) and Instagram. Don't worry if you don't use social media, you can also reach out to us via the contact page:https:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BBODY_GROOMERS_CA. We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Multigroom 3000, this is not the kind of experience we want for our customers, especially you! Did you already get in touch with our customer support? since your Multigroom is only 6months, there's a possibility that it is still under warranty. Check your warranty. If your multigroomer is still under warranty, contact Philips customer support as soon as possible. Our relevant team offer repairs or replacements for faulty products. Have your purchase receipt and product details handy. This will help speed up the process when you contact support.
Please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare) and Instagram. Don't worry if you don't use social media, you can also reach out to us via the contact page:https:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BBODY_GROOMERS_CA. We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
great
on April 7, 2025
Posted by: grasshopper 2
from NJ
Gender:Male
[This review was collected as part of a promotion.] I like the shape of it and the way it fit in your hand.
Written by a customer while visiting philips.com
Customer Rating
2
on October 16, 2025
Posted by: Spicy8110
from Rochester NY
Gender:Male
This thing cuts well, yet dies out after 5 minutes of use on a full charge. Every. Single. Time. Ridiculous.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 16, 2025
Hi Spicy8110,
We're sorry to hear about your experience and thank you for bringing this to or attention. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BACTIVE_LIVING_CA
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear about your experience and thank you for bringing this to or attention. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BACTIVE_LIVING_CA
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: terror-rinse
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sense I've had this product i have not had any issues with it. i like that this product has all the different changeable heads to do any/all hair that needs to be done, but i dont like that it takes 10 hours to charge. I recommend this product to anybody trying to save money on haircuts.
Written by a customer while visiting philips.com
Posted by: BigBeardSteven
from Rockford, Illinois
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product. Battery life is incredible. Close shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com