Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
1
The product is the worst, switch problem
on September 11, 2023
Posted by: Anonymous
Gender:Male
It start working automatically and never stops. Worst product.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, September 13, 2023
Hi Emil,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Multigroomer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Multigroomer. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mr. Critical
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Figuring out how to switch the heads was easier once I understood the directions, but they don’t recommend submerging the heads in water to clean them, so, I’m skeptical they’ll ever be as clean as they could be with a good hot rinse; I do; however, use a multifunctional lubricating - sanitizing Oster brand spray product.
The shaving head gives me a relatively close trim on my head, but it could have provided a closer shave, but then, it painfully lacerated, broke and bled my armpit skin, because the skin easily catches between the blades, so, if you like sharp, burning armpit pain - this product is for you.
The nose hair trimmer was slightly more difficult to use than I had expected, but it eventually got the job done.
I don’t use the beard-grooming head, nor spacer-clips.
I would recommend this product for anyone who doesn’t mind pain with their armpit shave, and who doesn’t need the closest head-shave, and is also willing to take more time to shave, since the head width is so narrow.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: QuoVadi
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it. It works as advertised. I like the fact it is cordless.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Faulty on and off switch
on February 14, 2025
Posted by: In.kent
Gender:Male
I had the trimmer for 3 months used it three times. I charged it then couldn’t get it to come on. I finally got it to start to come on when I moved the on switch but I had to find the sweet spot in between on and off. I tried again today and get it to do anything.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 17, 2025
Hi In.kent,
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Multigroom 3000, this is not the kind of experience we want for our customers, especially you! Did you already get in touch with our customer support? since your Multigroom is only 6months, there's a possibility that it is still under warranty. Check your warranty. If your multigroomer is still under warranty, contact Philips customer support as soon as possible. Our relevant team offer repairs or replacements for faulty products. Have your purchase receipt and product details handy. This will help speed up the process when you contact support.
Please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare) and Instagram. Don't worry if you don't use social media, you can also reach out to us via the contact page:https:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BBODY_GROOMERS_CA. We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for letting us know about your concern, and we're sorry to hear about your recent experience with your Multigroom 3000, this is not the kind of experience we want for our customers, especially you! Did you already get in touch with our customer support? since your Multigroom is only 6months, there's a possibility that it is still under warranty. Check your warranty. If your multigroomer is still under warranty, contact Philips customer support as soon as possible. Our relevant team offer repairs or replacements for faulty products. Have your purchase receipt and product details handy. This will help speed up the process when you contact support.
Please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare) and Instagram. Don't worry if you don't use social media, you can also reach out to us via the contact page:https:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BBODY_GROOMERS_CA. We are more than happy to have you!
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
great
on April 7, 2025
Posted by: grasshopper 2
Gender:Male
[This review was collected as part of a promotion.] I like the shape of it and the way it fit in your hand.
Written by a customer while visiting philips.com
Customer Rating
2
on October 16, 2025
Posted by: Spicy8110
Gender:Male
This thing cuts well, yet dies out after 5 minutes of use on a full charge. Every. Single. Time. Ridiculous.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 16, 2025
Hi Spicy8110,
We're sorry to hear about your experience and thank you for bringing this to or attention. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BACTIVE_LIVING_CA
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear about your experience and thank you for bringing this to or attention. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BACTIVE_LIVING_CA
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Triggdog
Gender:Female
Verified Purchase:Yes
I bought this product to cut my husbands hair. I have only had a chance to use it once. Performs nicely!
I like the quality of the product itself, it has a nice running motor and product seems better quality then the ones I've used in past.
I had difficulty at first changing out cutting guards, and accidentally removed the whole top of motorcassembly, which I was able to get back on. I quickly learned how to remove attachments without doing this again.
Haven't had the product long enough but I hope it lasts longer then my last one.
Pros: nice solid trimmer and hair cutter., good quality motor
Cons: not enough different lengths cutting guards for ha, no instructions came with product, wish it was wider
Written by a customer while visiting philips.com
Customer Rating
4
Trims fast with little effort. Even and level trim
on January 2, 2019
Posted by: NotABabyFace
Gender:Male
It trims so much faster and easier than their competitors more expensive model. One or two passes and the beard is looking perfect. Really needs a 2mm guard though. It comes with 1mm & 3mm and above. I think the two is what I need the most
Pros: excellent battery life, effortless & level trimming
Cons: needs 2mm guard
I would recommend this to a friend!
Written by a customer while visiting philips.com