Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,041 Reviews)
Rating breakdown 1,041 reviews
5 Stars
725
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
853 out of
955)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
5
GREAT PRODUCT
on June 6, 2022
Posted by: KUHANK
Gender:Male
[This review was collected as part of a promotion.] This product performs as advertised. It is easy to use and doesn't pinch. I have used a few different trimmers but this one is the best at a great price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
The product was good while it worked.
on June 8, 2022
Posted by: Therewontbeathird
Gender:Male
[This review was collected as part of a promotion.] This product is not water proof nor water resistant. I had 2 of them. The slightest bit of water causes the mechanism to burn out. The 2nd one I was careful not to get the base wet. Nevertheless, I pulled it out of the drawer to use it the other day and it did not work despite it having worked just a couple of days before. I thought it might have lost its charge, but that was not it. I purchased a different one from another manufacturer. A trimmer that sensitive to water is impractical given it will be used primarily when shaving!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 16, 2022
Hi Reviewer,
Thank you for writing your review, your opinion is always valued. We're sorry to hear that two of your trimmers have malfunctioned! If your product's box contains a crossed out tap symbol, it means that indeed it is not water proof. We recommend you maintain your product dry, in order to avoid any issues. Additionally, it is important to also clean your product after every use, as built up hair or debris can decrease the functionality of your trimmer. To clean your product, remove the grooming comb and the cutting unit off the appliance. Clean the cutting unit and the inside of the appliance with the cleaning brush provided or a cotton bud.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your opinion is always valued. We're sorry to hear that two of your trimmers have malfunctioned! If your product's box contains a crossed out tap symbol, it means that indeed it is not water proof. We recommend you maintain your product dry, in order to avoid any issues. Additionally, it is important to also clean your product after every use, as built up hair or debris can decrease the functionality of your trimmer. To clean your product, remove the grooming comb and the cutting unit off the appliance. Clean the cutting unit and the inside of the appliance with the cleaning brush provided or a cotton bud.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This clipper has been so easy to use .
on June 10, 2022
Posted by: Buccaneer
Gender:Male
[This review was collected as part of a promotion.] This is the first beard and mustache clipper I bought and changing the heads to adjust hair length on my face is easy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great number of heads to use
on June 10, 2022
Posted by: Eagle123
Gender:Male
[This review was collected as part of a promotion.] This is a great product. It had maintained and good battery charge for quite a while
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Apuri
Gender:Male
Verified Purchase:Yes
Trimmer stopped working after 1 month of use. So disappointed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 14, 2022
Hello,
Thank for taking your time to leave this review. We are very sorry to hear that your experience with our groomer was not all that perfect, and we would like to have a better look into this matter.
Please consider getting in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank for taking your time to leave this review. We are very sorry to hear that your experience with our groomer was not all that perfect, and we would like to have a better look into this matter.
Please consider getting in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact
page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
This product has great features
on June 12, 2022
Posted by: Asimesp
Gender:Male
[This review was collected as part of a promotion.] This product has great features but it is missing charger, it's battery is dead now and I no longer use it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Does everything I need it to do.
on June 12, 2022
Posted by: Clutch
Gender:Male
[This review was collected as part of a promotion.] Works well and lightweight. Attachments are easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Maazi
Gender:Male
Verified Purchase:Yes
I has all sizes in it. It covers nose and ear hears easily. Battery timing is very good. One charge can give you 6-7 full trim of beard.
I would recommend this to a friend!
Written by a customer while visiting philips.com