Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,041 Reviews)
Rating breakdown 1,041 reviews
5 Stars
725
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
853 out of
955)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
5
Shaves extremely close
on December 22, 2021
Posted by: Fieldwalker
Gender:Male
[This review was collected as part of a promotion.] I've tried quite a few shavers, finally I found one that shaves close enough. Works great, holds a nice charge. I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great grooming product for beards and elsewhere!
on December 23, 2021
Posted by: techgeek69
Gender:Male
[This review was collected as part of a promotion.] I loved the first one so much that I bought another! As a big bearded guy, this is the best beard trimmer I've found. The lithium ion battery has great life and holds a charge for many groom sessions. It also comes with a variety of accessories for every trim. My girlfriend even takes mine to give the kids haircuts. The attachment for the nose/ears is better than any of the dedicated units I've used. Comes with a handy pouch to keep everything organized and in place, too. Can't beat it for keeping yourself groomed top to bottom!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t work
on December 23, 2021
Posted by: Wolf 86
[This review was collected as part of a promotion.] Charge does not hold, and if it does it’s not powerful enough
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi Wolf,
Thank you for sharing your experience through this review. We're sorry that you feel like your groomer doesn't live up to your expectations. We'd like to help you improve it.
Have you made sure to charge your groomer fully? The normal charging time is approximately 1 hour. Also, if your hair is thick, the running time may be shorter. In this case, we suggest using your groomer when it's fully charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for sharing your experience through this review. We're sorry that you feel like your groomer doesn't live up to your expectations. We'd like to help you improve it.
Have you made sure to charge your groomer fully? The normal charging time is approximately 1 hour. Also, if your hair is thick, the running time may be shorter. In this case, we suggest using your groomer when it's fully charged.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
This product has great features!
on December 25, 2021
Posted by: Swag Daddy
Gender:Male
[This review was collected as part of a promotion.] This shaver is great! Easy to use with great features! Thank you!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very quiet and smooth
on December 26, 2021
Posted by: OleBoy
Gender:Male
[This review was collected as part of a promotion.] This is my second Phillip’s trimmer, battery went dead on the other after many years of service. Great trimmer!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Durable product
on December 27, 2021
Posted by: Hubby’s trimmer
Gender:Female
[This review was collected as part of a promotion.] Versatile power options for charging options and wash able
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use easy to clean
on December 30, 2021
Posted by: Joe I
Gender:Male
[This review was collected as part of a promotion.] I really like the many functions and the fact that it can be taken apart and cleaned so easily.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
GREAT FETURES
on December 30, 2021
Posted by: TEKSTAR123
Gender:Male
[This review was collected as part of a promotion.] STOPPED WORKING 3 WEEKS AFTER I BOUGHT IT SO UP SET I HAVE HAD GOOD LUCK WITH PHILLIPS PRODUCTS
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 3, 2022
Hi there,
We're sorry to hear that your Norelco shaver stopped working so quickly.
We would like to help you out. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
We're sorry to hear that your Norelco shaver stopped working so quickly.
We would like to help you out. Please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com