Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: charlie4gem
Verified Purchase:Yes
I bought this because my husband is handicapped and I shave him. This is the first product than he does not complain about. I use it without the guards, it gives a pretty close shave and only takes a couple of minutes. It cleans easily, is self sharpening and does not need oil. It holds a nice charge and I can use it cordless. It's awesome.
Pros: does not pull on hair as it cuts
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Great little trimmer but...
on October 19, 2019
Posted by: Papoonet
Gender:Male
Needed a little trimmer for long vacation trip. Small size, small weight, good performance, good battery and universal charger (compatible outside North America). This little trimmer does the job. Only one more thing that would be nice, a locking switch. In a tight suitcase or bag the trimmer inadvertently switches to on because the switch is a ''pressure'' type switch. This happened 2 times.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great for the money
on May 18, 2020
Posted by: Dcat
I really needed a haircut so I bought this trimmer. It isn't commercial grade, but it is powerful, and gave a me a nice clean haircut. The price is right as well. I may never go back to my barber
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Works as described
Great haircuts. Easy to use. Buy it.
Great haircuts. Easy to use. Buy it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Battery dead
on July 10, 2020
Posted by: Msands
Gender:Male
had it for a couple years. Works great but it does not have any charging indicator, and now mine is dead after using it for a haircut. Would not recommend buying.
Response from philips.comBy Philips Consumer Care, July 21, 2020
Hi there,
Thank you for reaching out. We're sorry to hear your trimmer stopped working and we understand this can be disappointing. There are a few things you can check:
- try using a different power socket
- try using a different charger
- give a trimmer a thorough clean
If this doens't change anthing, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for reaching out. We're sorry to hear your trimmer stopped working and we understand this can be disappointing. There are a few things you can check:
- try using a different power socket
- try using a different charger
- give a trimmer a thorough clean
If this doens't change anthing, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Won't work after the third use
on October 31, 2020
Posted by: Van94
Gender:Male
I purchased this about 6 months ago and I have used it twice. last time I tried using it it was giving me some trouble and now it won't work at all.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , November 2, 2020
Hi there,
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience with your Multigroom. We can imagine this must be quite frustrating. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for your sharing feedback with us. We are sorry to hear about this inconvenience with your Multigroom. We can imagine this must be quite frustrating. If you have any further questions or require assistance, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Easy to use
on March 14, 2021
Posted by: Culdee
Gender:Male
This trimmer is so very easy to use. It has a combinations of attachments that address all the needs to keep my beard looking neat
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product has great features
on July 12, 2021
Posted by: znalin67
Gender:Male
First used my new trimmer and ruined my beard that I’ve grown for over 50yrs. but I take full responsibility for my actions. Otherwise it handles great it’s light in my hand and trims very smoothly.
I would recommend this to a friend!
Written by a customer while visiting philips.com