Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,049 Reviews)
Rating breakdown 1,049 reviews
5 Stars
731
4 Stars
184
3 Stars
44
2 Stars
22
1 Star
68
89%of customers recommend this product.
(
856 out of
959)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
4
Nearly perfect beard trimmer
on August 9, 2018
Posted by: BrewCityRider
from SE Wisconsin
Gender:Male
I have been using this product for around a year, and it has proven to be a stellar performer. It holds its charge a long time, and has a powerful and smooth cutting action. The blades and guards are all super easy to swap out. Love the tiny detail trimmer for those critical areas around my beard and mustache that just need a little cleaning up. Really, the only thing I would add to this trimmer is a little led light that glows when charging. It has literally no indication as to charge state. Anyway, great product at a great price point.
Written by a customer while visiting philips.com
Customer Rating
4
Truly versatile
on May 10, 2020
Posted by: Vegas trucker
from Las Vegas, Nevada
Gender:Male
I love this trimmer. Super easy to use and has many attachments for different areas. Love that it has different length clips for face and body. Also came with a black bag that you can keep everything in and travel is super easy. I also like that the charger says Phillips so it doesn’t get mixed up my my other chargers. Doesn’t feel cheap. Battery last a while.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Not bad if you want to save a bundle on haircuts!
on May 14, 2020
Posted by: mamabearharper
from Mitchell
Gender:Female
Verified Purchase:Yes
I bought this during the Covid-19 pandemic to keep my husband and four boy's hair from getting too shaggy and scruffy-looking. It is not difficult to use if you watch a couple of YouTube videos. There are several easily-changed attachments that clip on quite securely, and are used to determine the length of your cut. The unit charges quickly and stays charged for at least a few uses. The only negative is that hair clogs up the clipper pretty often, and you have to pull off the attachment to clean out the hair to continue clipping away. In the future, we are probably going to use this more often than the hairdresser, as the haircuts look great and cost nothing!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
I Rate This at 4 and 1/2 stars
on November 20, 2021
Posted by: ProfessorBill
from St. Louis, Missouri
Gender:Male
[This review was collected as part of a promotion.] I like almost everything about this trimmer. But I would like to take this opportunity to recommend one improvement. The combs: I use the 3 mm and 7 mm mostly. I wish their sizes were more clearly readable. I would highlight them with white out, but we don't have it on hand anymore. Different colors would work, but may increase costs way to much. How about bars molded in the surface where the numbers currently are. 3 bars, 5 bars, 7 bars, etc. would be easier to see and also to feel.
Written by a customer while visiting philips.com
Customer Rating
1
Trimmer stopped working/trim was not short enough
on December 24, 2022
Posted by: Looking for a new trimmer
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Before the trimmer stopped working about a month after purchasing it, the quality of trim was probably at best average. The trimmer was in working order and it operated as it was designed to. The trim just wasn’t close enough based on past experiences with a comparably priced Wahl trimmer. The trim guards also were not numbered. You have to test which will cut shorter because some look the same length but have no identifiable numbering system. I will be submitting for reimbursement of the cost of purchase. I think there is a warranty. Either way I will have to go back to a Wahl trimmer. I really was looking for an alternative to Wahl. This Philips trimmer is not the one.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, January 5, 2023
Hi,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. Your nose trimmer may not seem to work if you do not use the device properly. Other reasons that the product is not working might be that the battery is empty, or a cutting element is blocked. When using the trimmer, make sure that the side with the cutting element touches the hair by rotating the trimming head around. For best results, clean your nose trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months. If you own a nose trimmer which runs on disposable AA batteries, it is possible that it is time to replace them. To solve this issue simply replace the battery with a new one.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Thank you for sharing your feedback with us. Rest assured we’re here to help you. Your nose trimmer may not seem to work if you do not use the device properly. Other reasons that the product is not working might be that the battery is empty, or a cutting element is blocked. When using the trimmer, make sure that the side with the cutting element touches the hair by rotating the trimming head around. For best results, clean your nose trimmer after each use and lubricate the trimming head with a drop of sewing machine oil every six months. If you own a nose trimmer which runs on disposable AA batteries, it is possible that it is time to replace them. To solve this issue simply replace the battery with a new one.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Unsafe
from Ky
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tooth gap is too large making it hard to trim with no guard and even the shortest guard and have already cut myself several times
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, August 28, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via social media. We're available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips trimmer. We would like to assist you further with your concern.
Please get in touch via social media. We're available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: D. Baker
from Newark, CA
Gender:Male
Verified Purchase:Yes
If you have a moustache, beard or hair this is a trimmer for you. The Philips Norelco Multigroom 3000 is lightweight and the lithium battery provides less weight and greater runtime. The 13 tools provided will cover every trim job. I use the moustache comb/guide for getting a even cut even up under the nose. No use for tiny scissors.
Looking forward to years of service. Thank Philips!
Looking forward to years of service. Thank Philips!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Nasal trimmer broke the first time I used it.
on February 12, 2022
Posted by: Pack10
from Appleton WI
Gender:Male
[This review was collected as part of a promotion.] I don’t recommend this product. The Nasal trimmer accessory broke when I attempted to turn it on. Not impressed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, February 17, 2022
Hi Pack,
It's good to see that your device gives good results. However, we're sorry to hear that one of your attachments broke off. It should indeed last much longer than just two months.
We'd like you to get back to us so that we can help you out, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
It's good to see that your device gives good results. However, we're sorry to hear that one of your attachments broke off. It should indeed last much longer than just two months.
We'd like you to get back to us so that we can help you out, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com