Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,049 Reviews)
Rating breakdown 1,049 reviews
5 Stars
731
4 Stars
184
3 Stars
44
2 Stars
22
1 Star
68
89%of customers recommend this product.
(
856 out of
959)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: CNOOPEEig
from Norwalk, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Within the FIRST MONTH of purchase…
had clipper & battery/charger issues..
Wouldn't hold a charge then wouldn't charge at all. Just stopped working all together.
I would've Returned it if I had kept the receipt.
had clipper & battery/charger issues..
Wouldn't hold a charge then wouldn't charge at all. Just stopped working all together.
I would've Returned it if I had kept the receipt.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi there,
Thank you for sharing your feedback with us. We recommend that you check the electrical socket where you plugged in your charger to ensure that it is operational. You can also try plugging in another device to ensure that the power outlet is operational. Make sure you're using the original Philips charger and charging cable or USB cable that came with your groomer. If you are attempting to charge your Philips Groomer on a charging stand, ensure that it is correctly placed on the stand and that the stand is plugged in. We would like to assist you further on this.
Please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Thank you for sharing your feedback with us. We recommend that you check the electrical socket where you plugged in your charger to ensure that it is operational. You can also try plugging in another device to ensure that the power outlet is operational. Make sure you're using the original Philips charger and charging cable or USB cable that came with your groomer. If you are attempting to charge your Philips Groomer on a charging stand, ensure that it is correctly placed on the stand and that the stand is plugged in. We would like to assist you further on this.
Please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Written by a customer while visiting philips.com
Posted by: Ginmaldo
from Quebec
Gender:Male
Verified Purchase:Yes
I was happy to purchase the product due to my need and was very disappointed that it is malfunctioning...
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, March 4, 2023
Hi Ginmaldo,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips multipurpose trimmer. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips multipurpose trimmer. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Hair caused it to jam a couple of times.
on July 16, 2023
Posted by: O987
from Texas
Gender:Male
[This review was collected as part of a promotion.] I've owned many different types of hair clippers. This is the first one to draw blood. I felt a sharp prick while trimming my moustache. Looked in the mirror and saw blood.
The nose hair clipper it's okay but does not work as well as the one I replaced. I got this clipper because it is rechargeable my previous clipper requires batteries. Guess I'll have to stock up on batteries.
The nose hair clipper it's okay but does not work as well as the one I replaced. I got this clipper because it is rechargeable my previous clipper requires batteries. Guess I'll have to stock up on batteries.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran Shivshankar, Philips Consumer Care, July 17, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Trimmer. We would like to inform you that removing excess bulk is not recommended due to hair growth. Repeat with shorter trim settings until you're satisfied with the length.Trim a vertical strip below this line horizontally just above your Adam's Apple for the ideal beard neckline. Work outward from your chinbone to one side, then return to the center and work your way to the other side. To achieve a more sophisticated, crisper look, place a straight or slightly rounded line at the bottom of your sideburns. Holding the cutting element parallel to the skin and moving it upwards or downwards with gentle pressure can shape your cheekline.To make your mustache stand out more, trim it to the same length as your beard or leave it slightly longer.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Trimmer. We would like to inform you that removing excess bulk is not recommended due to hair growth. Repeat with shorter trim settings until you're satisfied with the length.Trim a vertical strip below this line horizontally just above your Adam's Apple for the ideal beard neckline. Work outward from your chinbone to one side, then return to the center and work your way to the other side. To achieve a more sophisticated, crisper look, place a straight or slightly rounded line at the bottom of your sideburns. Holding the cutting element parallel to the skin and moving it upwards or downwards with gentle pressure can shape your cheekline.To make your mustache stand out more, trim it to the same length as your beard or leave it slightly longer.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jken
from Missouri
Gender:Male
Verified Purchase:Yes
Good product, and stays charged for a long time...
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sm761
from Pineville, LA, USA
Gender:Male
Verified Purchase:Yes
It is really worth the price you pay for. I bought this as a mustache groomer. It really does a great job. I bought 3 items before this but none of them work but if they do, they either hurt or because of vibrations, I was not able to both for the noise and ears.
Pros: very good.
Cons: none.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Stubble or long
on August 18, 2018
Posted by: Eric4733
from Minneapolis, MN
Gender:Male
The stubble guard shaved down to next to nothing, but there is no 2mm guide. Either too short or too long.
Pros: holds a charge
Cons: too short or too long for beards
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Excellent product producing fine results for the price
on July 11, 2017
Posted by: Ancient1
from Dexter, MI
Gender:Male
Verified Purchase:Yes
It took some time to become familiar with each of the attachments and what they produced. Thankfully, hair regrows. This personal hair groomer does a nice job. I use it primarily for my beard, cookie duster, and nostril/ear hairs.
Pros: battery power lasts a long time
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
5 Star
on January 26, 2019
Posted by: CrappieTim
from East Texas
Gender:Male
I have used Norelco products for a very long time and have never had any problems. I’ll never use anything else since my last try of another shaver. Nothing works as well at any cost. I’m very confident that this product will have a long life.
Pros: great products, dependable
I would recommend this to a friend!
Written by a customer while visiting philips.com