Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great! Even better than I expected. Worth every penny!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The on - off switch is not very ergonomic
on February 12, 2021
Posted by: BlueTel63
As a retired hairdresser, i liked that the product was...
Pros
Nice and Light to use
Had ample power for trimming.
The On - Off switch is not ergonomic or easy to turn off or on which is why i would not recommend this make and model to a friend
Pros
Nice and Light to use
Had ample power for trimming.
The On - Off switch is not ergonomic or easy to turn off or on which is why i would not recommend this make and model to a friend
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 12, 2021
Hi there,
Thank you for taking the time to write your review here. The feedback is both duly noted and appreciated. If you ever have any questions or remarks, feel free to get in touch with our social media teams at either Facebook or Twitter (@PhilipsCare). Our colleagues will be happy and able to help you out! Take care.
Thank you for taking the time to write your review here. The feedback is both duly noted and appreciated. If you ever have any questions or remarks, feel free to get in touch with our social media teams at either Facebook or Twitter (@PhilipsCare). Our colleagues will be happy and able to help you out! Take care.
Written by a customer while visiting philips.com
Customer Rating
1
Disappointed
on February 26, 2022
Posted by: sonny64
Gender:Male
[This review was collected as part of a promotion.] Used the product a few times and have been cut twice. The blade openings seem too large and will allow skin to be pulled in. After the first cut I was being careful and still managed to nick the edge of my lip. Horrible product. Sorry I bought it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 1, 2022
Hi,
Thanks for your review regarding the Philips Norelco Multigroom 3000. We are sorry to hear of your shaving experience so far, and hope we can make things more comfortable for you. You can find some useful tips below:
1. Make sure your skin is clean before using your Philips Groomer.
2. Always make sure your groomer is in full contact with your skin.
3. Apply gentle pressure and move the groomer slowly over your skin.
4. Pre-trim long or hard to shave hair.
5. Allow some adjustment time period and give your skin some time to recover in between grooming sessions.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Philips Norelco Multigroom 3000. We are sorry to hear of your shaving experience so far, and hope we can make things more comfortable for you. You can find some useful tips below:
1. Make sure your skin is clean before using your Philips Groomer.
2. Always make sure your groomer is in full contact with your skin.
3. Apply gentle pressure and move the groomer slowly over your skin.
4. Pre-trim long or hard to shave hair.
5. Allow some adjustment time period and give your skin some time to recover in between grooming sessions.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great little clipper.
on April 21, 2022
Posted by: Bearded Dude
Gender:Male
[This review was collected as part of a promotion.] Great with all the attachments included, mostly use for beard shaving/trimming.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CNOOPEEig
Verified Purchase:Yes
[This review was collected as part of a promotion.] Within the FIRST MONTH of purchase…
had clipper & battery/charger issues..
Wouldn't hold a charge then wouldn't charge at all. Just stopped working all together.
I would've Returned it if I had kept the receipt.
had clipper & battery/charger issues..
Wouldn't hold a charge then wouldn't charge at all. Just stopped working all together.
I would've Returned it if I had kept the receipt.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi there,
Thank you for sharing your feedback with us. We recommend that you check the electrical socket where you plugged in your charger to ensure that it is operational. You can also try plugging in another device to ensure that the power outlet is operational. Make sure you're using the original Philips charger and charging cable or USB cable that came with your groomer. If you are attempting to charge your Philips Groomer on a charging stand, ensure that it is correctly placed on the stand and that the stand is plugged in. We would like to assist you further on this.
Please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Thank you for sharing your feedback with us. We recommend that you check the electrical socket where you plugged in your charger to ensure that it is operational. You can also try plugging in another device to ensure that the power outlet is operational. Make sure you're using the original Philips charger and charging cable or USB cable that came with your groomer. If you are attempting to charge your Philips Groomer on a charging stand, ensure that it is correctly placed on the stand and that the stand is plugged in. We would like to assist you further on this.
Please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Written by a customer while visiting philips.com
Posted by: Ginmaldo
Gender:Male
Verified Purchase:Yes
I was happy to purchase the product due to my need and was very disappointed that it is malfunctioning...
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, March 4, 2023
Hi Ginmaldo,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips multipurpose trimmer. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips multipurpose trimmer. We would like to assist you further with your concern.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Hair caused it to jam a couple of times.
on July 16, 2023
Posted by: O987
Gender:Male
[This review was collected as part of a promotion.] I've owned many different types of hair clippers. This is the first one to draw blood. I felt a sharp prick while trimming my moustache. Looked in the mirror and saw blood.
The nose hair clipper it's okay but does not work as well as the one I replaced. I got this clipper because it is rechargeable my previous clipper requires batteries. Guess I'll have to stock up on batteries.
The nose hair clipper it's okay but does not work as well as the one I replaced. I got this clipper because it is rechargeable my previous clipper requires batteries. Guess I'll have to stock up on batteries.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran Shivshankar, Philips Consumer Care, July 17, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Trimmer. We would like to inform you that removing excess bulk is not recommended due to hair growth. Repeat with shorter trim settings until you're satisfied with the length.Trim a vertical strip below this line horizontally just above your Adam's Apple for the ideal beard neckline. Work outward from your chinbone to one side, then return to the center and work your way to the other side. To achieve a more sophisticated, crisper look, place a straight or slightly rounded line at the bottom of your sideburns. Holding the cutting element parallel to the skin and moving it upwards or downwards with gentle pressure can shape your cheekline.To make your mustache stand out more, trim it to the same length as your beard or leave it slightly longer.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Trimmer. We would like to inform you that removing excess bulk is not recommended due to hair growth. Repeat with shorter trim settings until you're satisfied with the length.Trim a vertical strip below this line horizontally just above your Adam's Apple for the ideal beard neckline. Work outward from your chinbone to one side, then return to the center and work your way to the other side. To achieve a more sophisticated, crisper look, place a straight or slightly rounded line at the bottom of your sideburns. Holding the cutting element parallel to the skin and moving it upwards or downwards with gentle pressure can shape your cheekline.To make your mustache stand out more, trim it to the same length as your beard or leave it slightly longer.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jken
Gender:Male
Verified Purchase:Yes
Good product, and stays charged for a long time...
I would recommend this to a friend!
Written by a customer while visiting philips.com