Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,049 Reviews)
Rating breakdown 1,049 reviews
5 Stars
731
4 Stars
184
3 Stars
44
2 Stars
22
1 Star
68
89%of customers recommend this product.
(
856 out of
959)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Customer Rating
1
Poor quality manufacturing.
on January 18, 2025
Posted by: Sad Sack Today
from Typical hospital, anywhere USA
On-Off switch very difficult to operate- doesn’t slide, had to be forced by putting a thumbnail under it. Tried to swap out at the store, but the 2nd one was just as bad (but in opposite direction). Got a refund. Philips Norelco shavers have gone downhill over the years. But extremely disappointed today.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 19, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes, and we are really glad that we were able to provide you with a solution. For any future information, please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes, and we are really glad that we were able to provide you with a solution. For any future information, please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: chevyone
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] i TRIED SEVERAL DIFFERANT BLADES AND LOVED THE CUTS THEY DID.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Short life-span
on May 29, 2018
Posted by: LLChazz
from Alexandria, VA
Gender:Male
I bought this product in early April and it died on me before the end of May. I got home from vacation, plugged it in to trim my vacation beard, and nothing. It was a dead stick. Congrats. You've lost a customer. I'll never by a personal grooming product of yours again.
Cons: six-week life span
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, May 29, 2018
Hi there, We are very sorry to hear about your experience. If you have not already done so, please call us at your earliest convenience to speak with a Consumer Care specialist at 1-800-243-3050 so that we may quickly address your issue. Our Philips Norelco Multigroom 3000 includes a 2 year warranty, and we pride ourselves in our quality and performance. We look forward to hearing from you!
Written by a customer while visiting philips.com
Posted by: shaver27
Verified Purchase:Yes
The reason for me getting this Phillips shaver was because it included a nose trimmer which works wells for any stray hairs that pop up. As for trimming the fine hairs under my neck and along my jawline, upper lip the hairs grow back faster. I don't get a lot of facial hair where I have to place a razor to my face, but I want my face hair free. Thought I saw a Phillips shaver with contours that shave away fine hairs there moveable.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
This product has a charge for longer than I expect
on May 18, 2022
Posted by: Pattygurl
from Washington State
Gender:Female
[This review was collected as part of a promotion.] For the price it looks good but as I was using it it broke and I could not get it to go back together so it's useless to me I only used it twice I don't think I'll buy it again
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 30, 2022
Hi Patty,
Thank you for reaching out. It's sad to hear that your Philips Norelco Multigroom 3000 has broken. For issues like this, it's best to contact us on Social Media so we can have a closer look at the issue.
We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for reaching out. It's sad to hear that your Philips Norelco Multigroom 3000 has broken. For issues like this, it's best to contact us on Social Media so we can have a closer look at the issue.
We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
Perfect lengths, doesn’t grab the hairs.
on August 19, 2023
Posted by: Mike3908
from Fort Wayne
Gender:Male
[This review was collected as part of a promotion.] I’ve been using this for about a month. Good for grooming. I had an electric shaver prior to this one and it would occasionally grab and rip hairs out of my face which would hurt pretty bad. This one doesn’t do that so it’s definitely an upgrade.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bajajac
from Fontana, Ca.
Gender:Male
Verified Purchase:Yes
I have had another Phillips trimmer for about 10 years. It was a great item for a man with a moustache curly hair etc. I wanted a new one like it's predecessor. The difference is corded and cordless. Cordless is better for travel. The new one is corded and to be honest I did not realize this until opening the package.
It is more powerful the cordless version and it does the job very well!
I recommend it to all men!
It is more powerful the cordless version and it does the job very well!
I recommend it to all men!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MrClean1200
from Arizona
Gender:Male
Verified Purchase:Yes
So far device is working as advertised. Takes a bit to figure out how to properly remove and install the attachments. But I am pleased with the purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com