Customer reviews from philips.com
Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Average customer rating
4.4
(1,040 Reviews)
Rating breakdown 1,040 reviews
5 Stars
724
4 Stars
183
3 Stars
44
2 Stars
22
1 Star
67
89%of customers recommend this product.
(
852 out of
954)
Customer Reviews for Philips Norelco - All-in-One 3000 Series 13 in 1 Trimmer, MG3919/50 - Black
Posted by: Mayorbe
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like Norelco been using these products for over 50 years
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pdas72401
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will appreciate if I can have big discounts or any gift cards from philips for my future purchases.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pollock1976
Gender:Male
Verified Purchase:Yes
It was pulling hairs not cutting or trimming them.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, November 6, 2023
Hi there,
Thank you for reaching out to us. This is not the experience we wish you to have. Please make sure that you wash and dry your beard before trimming. The best way to trim your beard is to start with the longest hair length and bring it down gradually. Set your groomer to its longest setting and trim your beard all over. Go against the direction of hair growth to remove excess bulk. Repeat using shorter trim settings until you’re happy with the length. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for reaching out to us. This is not the experience we wish you to have. Please make sure that you wash and dry your beard before trimming. The best way to trim your beard is to start with the longest hair length and bring it down gradually. Set your groomer to its longest setting and trim your beard all over. Go against the direction of hair growth to remove excess bulk. Repeat using shorter trim settings until you’re happy with the length. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Better as a hair cutter than a beard trimmer
on October 24, 2023
Posted by: Theo26
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a decent multigroom product. It certainly cuts and trims my hair nicely. However as a beard trimmer it isn't the best if you keep your beard short. I also don't recommend it for your neck if you are looking for a very close finish.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product has an attachment for all my needs.
on October 25, 2023
Posted by: EJ..
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is easy to use, performs well, and like my Philips electric razor durable.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The product has great features but can be better
on October 27, 2023
Posted by: ShadowHos
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using the product for two months, it's great but it's also very sharp. When I used it to cut off my beard to zero level the shaver caused me some wounds it has a very sharp removing mechanism which is not safe in my opinion but it's good and I hope there are more variation in the shaving lengths used to vut off hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Billy Cutting
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] An affordable grooming too. Many features to use and great for on the go.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Scruffy again
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 2nd one purchased. Just like the first, it stopped working after a month or so. I like how it works just not how it breaks down.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, November 2, 2023
Hi there,
Thank you for taking the time to share your feedback with us. We're sorry to hear that you're facing issues with your Philips Norelco Multigroom 3000. Please follow these troubleshooting steps in the given order and check in between steps to see if the issue is resolved. Try unplugging your groomer from the main power supply and then switching it on again. Your groomer requires regular cleaning to function properly. Hair or debris can get stuck in the device and affect its performance. We recommend oiling your groomer regularly. You can apply a few drops of oil to the teeth of the cutting element of your groomer.
It is possible that the battery of your Philips Groomer has run out. We advise you to fully charge your groomer and then try turning it on again. If the issue still persists, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We're sorry to hear that you're facing issues with your Philips Norelco Multigroom 3000. Please follow these troubleshooting steps in the given order and check in between steps to see if the issue is resolved. Try unplugging your groomer from the main power supply and then switching it on again. Your groomer requires regular cleaning to function properly. Hair or debris can get stuck in the device and affect its performance. We recommend oiling your groomer regularly. You can apply a few drops of oil to the teeth of the cutting element of your groomer.
It is possible that the battery of your Philips Groomer has run out. We advise you to fully charge your groomer and then try turning it on again. If the issue still persists, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com